Hotel Service Manager
2 weeks ago
Unleash Your Potential in the UK's Vibrant Hospitality Scene
The May Fair Kitchen, a prestigious 5-star establishment within the Radisson Collection Hotel, is seeking an exceptional Head Waiter/Waitress to spearhead its service team. As a seasoned professional, you will play a pivotal role in ensuring that our guests receive unparalleled dining experiences.
About the Role:
- You will work closely with the Floor Manager to lead your section, fostering a collaborative environment where customer satisfaction and host excellence are paramount.
- With extensive knowledge of menu items, you will confidently engage with guests, addressing their preferences and dietary requirements.
- Adept at time management, you will efficiently coordinate food orders, ensuring seamless delivery and minimizing wait times.
- Your astute observational skills will enable you to anticipate guests' needs, tailoring your service to create memorable experiences.
- You will be responsible for cash handling and shift closure procedures, maintaining accuracy and rectifying any discrepancies.
About You:
- You possess excellent leadership skills, capable of delegating tasks effectively and driving results-oriented teams.
- As a strategic thinker, you stay abreast of Food & Beverage trends, consistently adapting your approach to meet evolving guest expectations.
- You demonstrate a strong work ethic, taking personal ownership of tasks and striving for excellence in all aspects of your role.
Compensation Package:
- A competitive salary of £35,000 - £45,000 per annum, reflecting your expertise and commitment.
- An attractive benefits package, including 28 days annual leave (inclusive of Bank Holidays), complimentary meals, beverages, and staff discounts.
- Ongoing training and development opportunities, empowering you to advance your career and enhance your skills.
Eligibility Criteria:
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