Hotel Service Leader

7 days ago


London, Greater London, United Kingdom Clermont Hotel Group Full time

The Clermont Hotel Group is proud to offer a challenging and rewarding role for a Team Leader in our Food and Beverage department. Based at the 4-star Thistle Marble Arch, located just off Oxford Street and a short walk from the West End and Hyde Park, this exciting opportunity allows you to be part of a vibrant team delivering exceptional guest experiences.

About the Role

As a Team Leader, you will be responsible for providing a warm welcome, taking orders, delivering food and drink, setting up and clearing down your department, while ensuring our guests have an amazing experience with us. You will be the person our guests love to talk about and their reason to return.

What We Look For
  • Previous experience in a customer-facing role, preferably in a fast-paced service environment.
  • A passion for delivering high levels of service with a desire to learn, work hard, and progress.
  • An empathetic and open personality who is relaxed and natural in their interactions.
  • Accurate with good attention to detail.
  • Able to work effectively as part of a team.
What's In It For You?
  • Discounted rates on hotel rooms, food, and drink across the Clermont Hotel Group.
  • Interest-free season ticket loans (conditions apply).
  • Access to a 24/7 Employee Assistance Program.
  • Pension and Healthcare Schemes.
  • Wagestream - get access to earned salary before payday.
  • Generous recommend a friend scheme.
  • Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent).
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.


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