Hotel General Manager

1 month ago


London, Greater London, United Kingdom Clermont Hotel Group Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our hotel operations and drive business growth. As a key member of our team, you will be responsible for overseeing all aspects of hotel management, including financial performance, customer satisfaction, and team development.

As a seasoned hotel professional, you will have a proven track record of success in a similar role, with a strong commercial and financial acumen. You will be able to inspire and motivate your team to deliver exceptional results, while maintaining a focus on customer satisfaction and loyalty.

The ideal candidate will have a passion for delivering results at pace, with a strong ability to impact and influence senior stakeholders. You will be a creative and inspiring leader, with a track record of success in driving business growth and improving operational efficiency.

Key Responsibilities
  1. Lead and manage the hotel team to deliver exceptional results
  2. Develop and implement business strategies to drive growth and improve profitability
  3. Manage financial performance, including budgeting and forecasting
  4. Ensure high levels of customer satisfaction and loyalty
  5. Develop and implement training programs to improve team skills and knowledge
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Wagestream - get access to earned salary before payday
  • Generous recommend a friend scheme
  • Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal


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