Deputy General Manager
4 weeks ago
**Hotel Operations Leadership Role**
We're seeking a seasoned Deputy General Manager to lead our hotel team in delivering exceptional guest experiences in a beautiful setting.
**Key Responsibilities:**
- Empower and lead departmental and hotel staff in achieving monthly performance targets for revenue and profitability.
- Carry out duty Management shifts as required.
- Implement the hotel's budgets in the absence of the Director of Hospitality.
- Develop and maintain policies and procedures to support high standards of customer service.
- Assist HODs and Senior Managers in maximising sales and implementing upselling procedures.
- Handle guest complaints professionally and helpfully.
- Adhere to company accounting standards.
- Perform performance appraisals for your team in accordance with company procedures.
- Remain familiar with the operation of the Opera and Micros computer systems.
- Recruit or aid recruitment of team members.
- Attend management meetings.
- Provide management information as required.
- Report accidents in accordance with company procedure.
- Ensure all maintenance requirements are handled in accordance with company procedures.
**Requirements:**
- At least 5 years' experience as a Deputy General Manager for a Hotel.
We're a professional recruitment agency, LS Professional Placements, dedicated to finding the best talent for our clients.
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