Hotel Operations Manager

1 day ago


London, Greater London, United Kingdom Nobu Hotel Portman Square Full time
About Us

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Our hotels provide remarkable hospitable service and an unparalleled experience.


Job Summary

We are seeking a seasoned hospitality professional to fill the role of Head Housekeeper at Nobu Hotel London Portman Square. The successful candidate will be responsible for leading our housekeeping team and ensuring the smooth operation of our housekeeping department.


Key Responsibilities
  • Lead and manage a high-performing housekeeping team, fostering a culture of excellence and exceptional guest service.
  • Develop and implement effective strategies to maximize productivity, reduce costs, and improve efficiency across all areas of the housekeeping department.
  • Maintain strong relationships with hotel staff, vendors, and external partners to ensure seamless operations and excellent results.
  • Monitor and address guest feedback, consistently striving for outstanding performance and guest satisfaction.
  • Cultivate a positive and inclusive work environment, promoting employee growth, development, and retention.

Requirements
  • Proven track record in a senior housekeeping or hospitality leadership role, preferably in a 5-star hotel environment.
  • Strong leadership, coaching, and mentoring skills, with the ability to inspire and motivate teams.
  • Excellent communication, problem-solving, and analytical skills, with a focus on delivering results-driven solutions.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

What We Offer
  • A competitive salary range: £55,000 - £65,000 per annum.
  • An attractive benefits package, including discounted overnight stays across Nobu properties worldwide, Pilates classes, and wellness treatments.
  • Ongoing training and development opportunities, enabling career advancement and professional growth.
  • A dynamic and supportive work environment, promoting collaboration and camaraderie among team members.

About Nobu Hotels

Nobu Hotels is a global hospitality brand that combines luxurious amenities, cutting-edge design, and exceptional service to deliver unforgettable experiences. With properties worldwide, we offer a unique blend of Eastern elegance and Western sophistication.



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