IT Service Desk Team Leader

Key ResponsibilitiesThe Service Desk Manager will be responsible for:Leading and managing the Service Desk team to ensure exceptional customer service and timely issue resolutionDeveloping and implementing process improvements to increase efficiency and effectivenessCollaborating with cross-functional teams to deliver seamless servicesBenefits: Competitive...

Service Desk Operations Job Description:In this role, you will be responsible for delivering high-quality technical support services to our customers, responding to incidents and requests in a timely and professional manner.Requirements:Experience in working on a service desk dealing with incidents and requests in a multi-customer environment with multiple...

At our company, we prioritize our cloud platform to provide the best possible service to our clients. As a leader in the Managed Service Provider industry in Scotland, we operate the only Tier 3 data centre in the country.Job Title: IT Support Engineer (Glasgow)Location: Glasgow/OnsiteSalary Range:£24,000 - £30,000 per annumMain Responsibilities:Supporting...

About Us:M Group Services Limited T/A Magdalene Limited is a leading provider of Telecommunication Infrastructure Services. Our company operates across the full network lifecycle, delivering Managed Services and Projects for both fixed and mobile infrastructure networks.The Role:We are seeking an experienced Service Desk Manager to lead our Service Desk team...

About the RoleAshurst is a leading global law firm with over 200 years of history. We are seeking a Technical Service Desk Analyst to join our IT team.As a Technical Service Desk Analyst, you will be responsible for providing technical support to staff across the firm, resolving IT incidents and service requests in a timely and structured manner.Key...

At Arnold Clark Group, we're seeking an experienced Digital Service Desk Analyst to join our team. Estimated salary is around £25,000 - £35,000 per annum.About the RoleWe deliver and support technical solutions across our business. As a Digital Service Desk Analyst, you'll provide first-line support to over 10,000 staff members across 180+ branches.You'll...

About the Role:As an IT Service Desk Analyst at Leidos, you will be responsible for handling customer inquiries, troubleshooting technical issues, and escalating complex problems to senior engineers. You will work closely with internal teams to resolve customer complaints and ensure high levels of customer satisfaction.

We are seeking an exceptional IT professional to fill the position of Head of Service Desk Operations at our Head Office in Glasgow.The successful candidate will be responsible for leading the Technology Team in delivering exceptional service to our clients.Key responsibilities include:Managing technical incidents and service requests across the business,...

We are looking for a highly skilled Digital Service Desk Agent to join our team at Arnold Clark Group.In this role, you will be responsible for delivering exceptional customer service while providing technical support to our employees across multiple locations.The successful candidate will have experience working in a fast-paced IT Support Desk environment...

Are you a tech-savvy professional looking for a new challenge? Do you have a passion for delivering exceptional customer service? We are seeking an IT Service Desk Professional to join our team at M Group Services T/A Magdalene in Kirkintilloch, Glasgow.In this role, you will be responsible for providing technical support to our clients via phone, email, and...

NHS National Services Scotland is seeking an experienced and dedicated individual to fill the role of Front Desk Services Coordinator. As a vital member of our team, you will provide high-quality support to patients and colleagues alike, ensuring seamless interactions and efficient service delivery.This is a full-time position, 37 hours per week over 5 days,...

XIST4 IT Recruitment Ltd is looking for a skilled Junior Support Analyst to join their Technical Support Department in Portishead. As a Junior Support Analyst, you will be responsible for managing customer support infrastructure and providing technical support to clients.About the Role:The ideal candidate will have experience in first-line support, service...

Discover a dynamic opportunity to work with In Technology Group, a leading Managed Service Provider since 2015. With the only Tier 3 data centre in Scotland under their belt, they've built a reputation for delivering top-notch services. As an energetic Second Line IT Service Desk Analyst, you'll join a team that thrives on innovation and continuous...

About the RoleAs an IT Service Desk Specialist at Leidos, you will be responsible for delivering high-quality support services to our customers. The ideal candidate will possess strong technical knowledge and excellent communication skills.Key Responsibilities:- Provide prompt and effective resolution to technical issues via various communication channels-...

**Job Summary**We are seeking a highly skilled Service Desk Analyst to join our 24x7 Service Management Centre in Kirkintilloch, Glasgow.This is a Fixed-term contract for 6 months, with a potential view to be made permanent.The successful candidate will work on a rotating shift pattern of 2 days on/2 nights on followed by 4 days off.

We are seeking a highly skilled Front Desk Administrator to join our dynamic team at Portman Dental Care Group.As a Front Desk Administrator, you will play a crucial role in ensuring our patients have a positive experience with us.We require an individual with excellent communication skills and a positive attitude to work effectively with patients and...

Company OverviewGlasgow Marriott Hotel is a leading hospitality provider, offering a unique blend of modern style and welcoming comfort. Located in the city centre, our hotel is ideally situated near premier attractions like OVO Hydro, Hampden Park, and the University of Glasgow.SalaryThe estimated annual salary for this role is £25,000-£30,000, depending...

Magdalene Limited, an operating company of M Group Services Limited, seeks a Help Desk Operations Manager to join their Service Team based in Kirkintilloch. This role plays a crucial part in ensuring the delivery of managed services and projects for fixed and mobile infrastructure networks across the UK.The ideal candidate will have strong leadership skills,...

About the Role:PDA Search and Selection Ltd is seeking a highly skilled Administrative Service Lead to join their team in Glasgow, UK.The successful candidate will have at least 2 years' experience operating at a similar level in a comparable field and should be able to clearly demonstrate techniques used to manage a large and diverse team to deliver set...

Overnight Front Desk Staff OpportunityWe are seeking a highly organized and customer-focused individual to join our team as an Overnight Front Desk Staff member at Pontins Brean Sands. This role is ideal for someone who is comfortable working in a fast-paced environment and has excellent communication skills.The successful candidate will be responsible for...