Digital Service Desk Agent
24 hours ago
We are looking for a highly skilled Digital Service Desk Agent to join our team at Arnold Clark Group.
In this role, you will be responsible for delivering exceptional customer service while providing technical support to our employees across multiple locations.
The successful candidate will have experience working in a fast-paced IT Support Desk environment and possess excellent communication and problem-solving skills.
About the Role:
- Provide technical support to employees via phone, email, and ticketing system
- Identify and resolve IT-related issues promptly and efficiently
- Collaborate with internal teams to ensure seamless delivery of services
What We Offer:
- Competitive salary ranging from £25,000 to £35,000 per annum, based on experience
- Opportunities for professional growth and development
- Hybrid working arrangement with flexibility to work from home
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