IT Service Desk Analyst
3 days ago
As an IT Service Desk Analyst at Leidos, you will be responsible for handling customer inquiries, troubleshooting technical issues, and escalating complex problems to senior engineers. You will work closely with internal teams to resolve customer complaints and ensure high levels of customer satisfaction.
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Technical Service Desk Analyst
2 weeks ago
Glasgow, Glasgow City, United Kingdom Ashurst Full timeAbout the RoleAshurst is a leading global law firm with over 200 years of history. We are seeking a Technical Service Desk Analyst to join our IT team.As a Technical Service Desk Analyst, you will be responsible for providing technical support to staff across the firm, resolving IT incidents and service requests in a timely and structured manner.Key...
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Digital Service Desk Specialist
6 days ago
Glasgow, Glasgow City, United Kingdom Arnold Clark Group Full timeAt Arnold Clark Group, we're seeking an experienced Digital Service Desk Analyst to join our team. Estimated salary is around £25,000 - £35,000 per annum.About the RoleWe deliver and support technical solutions across our business. As a Digital Service Desk Analyst, you'll provide first-line support to over 10,000 staff members across 180+ branches.You'll...
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IT Help Desk Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom XIST4 IT Recruitment Ltd Full timeXIST4 IT Recruitment Ltd is looking for a skilled Junior Support Analyst to join their Technical Support Department in Portishead. As a Junior Support Analyst, you will be responsible for managing customer support infrastructure and providing technical support to clients.About the Role:The ideal candidate will have experience in first-line support, service...
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Service Desk Operations Manager
3 days ago
Glasgow, Glasgow City, United Kingdom M Group Services TA Magdalene Full time**Job Summary**We are seeking a highly skilled Service Desk Analyst to join our 24x7 Service Management Centre in Kirkintilloch, Glasgow.This is a Fixed-term contract for 6 months, with a potential view to be made permanent.The successful candidate will work on a rotating shift pattern of 2 days on/2 nights on followed by 4 days off.
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Service Desk Support Specialist
3 days ago
Glasgow, Glasgow City, United Kingdom In Technology Group Full timeDiscover a dynamic opportunity to work with In Technology Group, a leading Managed Service Provider since 2015. With the only Tier 3 data centre in Scotland under their belt, they've built a reputation for delivering top-notch services. As an energetic Second Line IT Service Desk Analyst, you'll join a team that thrives on innovation and continuous...
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IT Help Desk Analyst
21 hours ago
Glasgow, Glasgow City, United Kingdom XIST4 IT Recruitment Ltd Full timeXIST4 IT Recruitment Ltd invites applications from skilled Junior Support Analysts to join its dynamic team in Portishead. This junior-level position offers an exciting opportunity for career growth and professional development.The ideal candidate will have a strong background in customer service, technical support, and problem-solving. Proficiency in Office...
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Technical Service Desk Analyst
6 days ago
Glasgow, Glasgow City, United Kingdom CV-Library Full timeAt our company, we prioritize our cloud platform to provide the best possible service to our clients. As a leader in the Managed Service Provider industry in Scotland, we operate the only Tier 3 data centre in the country.Job Title: IT Support Engineer (Glasgow)Location: Glasgow/OnsiteSalary Range:£24,000 - £30,000 per annumMain Responsibilities:Supporting...
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Help Desk Operations Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Leidos Full timeJob OverviewWe are seeking a skilled Service Desk Analyst to join our team in Glasgow, UK. The successful candidate will be responsible for delivering high-quality support services to our customers.The role requires onsite presence at our office in Glasgow, with some remote working available. We offer a collaborative culture, flexible working arrangements,...
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Service Desk Operations Lead
6 days ago
Glasgow, Glasgow City, United Kingdom M Group Services Limited TA Magdalene Limited Full timeAbout Us:M Group Services Limited T/A Magdalene Limited is a leading provider of Telecommunication Infrastructure Services. Our company operates across the full network lifecycle, delivering Managed Services and Projects for both fixed and mobile infrastructure networks.The Role:We are seeking an experienced Service Desk Manager to lead our Service Desk team...
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IT Service Desk Team Lead
3 days ago
Glasgow, Glasgow City, United Kingdom M Group Services Limited TA Magdalene Limited Full timeKey ResponsibilitiesThe Service Desk Manager will be responsible for:Leading and managing the Service Desk team to ensure exceptional customer service and timely issue resolutionDeveloping and implementing process improvements to increase efficiency and effectivenessCollaborating with cross-functional teams to deliver seamless servicesBenefits: Competitive...
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2nd Line IT Service Support Professional
6 days ago
Glasgow, Glasgow City, United Kingdom CV-Library Full timeAs a leading Managed Service Provider in Scotland, our company prioritizes its cloud platform to offer the best of both worlds. We have been operating the only Tier 3 data centre in Scotland since 2015.Job Title: Technical Service Desk AnalystLocation: Glasgow/OnsiteSalary:£24,000 - £30,000 per annumDaily Responsibilities:Supporting the Service Desk in a...
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Digital Service Desk Agent
23 hours ago
Glasgow, Glasgow City, United Kingdom Arnold Clark Group Full timeWe are looking for a highly skilled Digital Service Desk Agent to join our team at Arnold Clark Group.In this role, you will be responsible for delivering exceptional customer service while providing technical support to our employees across multiple locations.The successful candidate will have experience working in a fast-paced IT Support Desk environment...
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IT Service Desk Professional
2 weeks ago
Glasgow, Glasgow City, United Kingdom M Group Services TA Magdalene Full timeAre you a tech-savvy professional looking for a new challenge? Do you have a passion for delivering exceptional customer service? We are seeking an IT Service Desk Professional to join our team at M Group Services T/A Magdalene in Kirkintilloch, Glasgow.In this role, you will be responsible for providing technical support to our clients via phone, email, and...
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IT Service Desk Engineer
4 weeks ago
Glasgow, Glasgow City, United Kingdom In Technology Group Full timeAre you an experienced IT professional looking for a new challenge? In Technology Group is currently seeking a highly skilled IT Service Desk Engineer to join their team in Glasgow.Job Summary:This role involves providing technical support to clients via phone, email, and onsite visits. The successful candidate will work closely with colleagues to resolve...
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Head of Service Desk Operations
11 hours ago
Glasgow, Glasgow City, United Kingdom Birchwell Associates Full timeWe are seeking an exceptional IT professional to fill the position of Head of Service Desk Operations at our Head Office in Glasgow.The successful candidate will be responsible for leading the Technology Team in delivering exceptional service to our clients.Key responsibilities include:Managing technical incidents and service requests across the business,...
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IT Service Desk Specialist
6 days ago
Glasgow, Glasgow City, United Kingdom Leidos Full timeAbout the RoleAs an IT Service Desk Specialist at Leidos, you will be responsible for delivering high-quality support services to our customers. The ideal candidate will possess strong technical knowledge and excellent communication skills.Key Responsibilities:- Provide prompt and effective resolution to technical issues via various communication channels-...
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Service Desk Operations Team Member
2 weeks ago
Glasgow, Glasgow City, United Kingdom Leidos Full timeService Desk Operations Job Description:In this role, you will be responsible for delivering high-quality technical support services to our customers, responding to incidents and requests in a timely and professional manner.Requirements:Experience in working on a service desk dealing with incidents and requests in a multi-customer environment with multiple...
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IT Service Delivery Expert
3 days ago
Glasgow, Glasgow City, United Kingdom In Technology Group Full timeIn Technology Group is a pioneer in the Managed Service Provider industry, boasting a Tier 3 data centre in Scotland. They're looking for an ambitious Second Line IT Service Desk Analyst to drive innovation within their team. If you're passionate about technology and thrive in fast-paced environments, this could be your dream role!Salary: £24,000 - £30,000...
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IT Support Analyst Lead
6 days ago
Glasgow, Glasgow City, United Kingdom Arnold Clark Group Full timeWe are looking for an experienced IT Support Analyst Lead to join our team at Arnold Clark Group. The estimated salary range for this position is £28,000 - £38,000 per year.About the JobThis is a hybrid role where you will split your time between working from home and Arnold Clark's Head Offices in Hillington or Kilbirnie Street, Glasgow. As a Digital...
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Customer Service Representative
4 weeks ago
Glasgow, Glasgow City, United Kingdom Getronics Full timeJob DescriptionThe role of a Service Desk Analyst involves being the first point of contact for clients to provide information, advice or instructions to assist their enquiries. You will work as part of a team to ensure that client satisfaction is a main priority in all work undertaken.Key ResponsibilitiesAnswering calls from clients within stated time...