2nd Line IT Service Support Professional
22 hours ago
As a leading Managed Service Provider in Scotland, our company prioritizes its cloud platform to offer the best of both worlds. We have been operating the only Tier 3 data centre in Scotland since 2015.
Job Title: Technical Service Desk AnalystLocation: Glasgow/Onsite
Salary:£24,000 - £30,000 per annum
Daily Responsibilities:- Supporting the Service Desk in a 1st/2nd Line capacity.
- Assisting a large client base through ticket requests and occasional onsite visits for issue resolution and project support.
- Maintaining and supporting client infrastructure.
- Working on a shift-pattern basis.
- Active Directory
- Office 365
- VMWare
- Networks: Maintenance, configuration, administration
- Disaster Recovery
- Server Support
- Hardware troubleshooting
- Company pension scheme.
- Free on-site parking.
- Discounted or free food provided.
- Cycle-to-work scheme.
- Sick pay.
- Life insurance.
- Casual dress policy.
This role is an exciting opportunity for an energetic individual to join our Service Desk team as a Technical Service Desk Analyst.
-
Glasgow Based 2nd Line IT Support Professional
3 weeks ago
Glasgow, Glasgow City, United Kingdom In Technology Group Full timeIn Technology Group is a leading Managed Service Provider in Scotland, operating a Tier 3 data centre and offering a cloud platform. We are seeking a skilled Glasgow Based 2nd Line IT Support Professional to join our team.Key Responsibilities:Providing technical support to clients via phone, email, and onsite visitsCollaborating with colleagues to resolve...
-
2nd Line Analyst Position
4 weeks ago
Glasgow, Glasgow City, United Kingdom Arnold Clark Group Full timeJob DescriptionWe are looking for an experienced Digital Services Technician to join our team in Glasgow. As a 2nd Line Analyst, you will be responsible for delivering technical solutions to our employees across the UK.About the Role:The successful candidate will have substantial previous experience of working in a busy IT Support Desk environment,...
-
Second Line IT Technical Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom In Technology Group Full timeIn Technology Group seeks a skilled 2nd Line IT Technical Support Specialist to join their team in Glasgow. This role is ideal for those with experience in supporting clients through ticket requests and onsite visits.Key Responsibilities:Support the service desk in a 1st/2nd line capacityCollaborate with colleagues to resolve client issuesMaintain and...
-
First Line Technical Support Analyst
1 week ago
Glasgow, Glasgow City, United Kingdom Leidos Full timeFirst Line Technical Support Job Description:You will be working as part of a dynamic team, providing technical support to our customers and helping to resolve issues quickly and efficiently.Responsibilities:Handle customer calls and contacts for incident resolution and request fulfilment within SLA'sProvide technical support to customers in a professional...
-
IT Support Professional
3 weeks ago
Glasgow, Glasgow City, United Kingdom Leidos Full timeAbout the Role:We are seeking an experienced IT Support Professional to join our team in our Glasgow office.Your Key Responsibilities:Deliver a professional and effective first-line service desk capability, handling calls and contacts for incident resolution and request fulfilment within Service Levels and Agreements (SLAs).Provide high-quality communication...
-
Senior Line Cook
3 weeks ago
Glasgow, Glasgow City, United Kingdom The Anchor Line Full timeWe are currently seeking a highly skilled Senior Line Cook to join our dynamic kitchen team at The Anchor Line.As a senior member of the team, you will be responsible for preparing and cooking a variety of dishes to the highest standard, while also providing guidance and support to junior staff members.We are looking for an individual with a strong passion...
-
IT Service Delivery Lead
2 weeks ago
Glasgow, Glasgow City, United Kingdom Sanderson Recruitment Plc Full time**Job Description:** Technical Operations SpecialistSanderson Recruitment Plc is seeking a skilled Technical Operations Specialist to join our team. As a key member of our IT department, you will be responsible for managing a team of Desktop Support Engineers to deliver high-quality 2nd-line support services. Your primary focus will be on supporting standard...
-
Desktop Support Team Manager
2 weeks ago
Glasgow, Glasgow City, United Kingdom Sanderson Recruitment Plc Full time**Job Title:** Desktop Support Team ManagerThe **End-User Support Team Leader** is responsible for overseeing the support of standard desktop systems and specialized equipment. This role involves managing a team of Desktop Support Engineers to deliver high-quality 2nd-line support services, driving service improvements, ensuring a customer-focused approach,...
-
Fire Service Support Professional
3 weeks ago
Glasgow, Glasgow City, United Kingdom Scottish Fire and Rescue Service Full timeThe Scottish Fire and Rescue Service is seeking a dedicated Fire Service Support Professional to join our team at the Cambuslang Asset Resource Centre. As an integral part of our operations, this role requires a high level of technical expertise and a passion for delivering exceptional service.This full-time position, working 35 hours over a compressed 4-day...
-
Technical Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Arnold Clark Group Full timeJob OverviewThe Arnold Clark Group is seeking an experienced Technical Support Specialist to join our Digital department in Glasgow.As a 2nd Line Analyst, you will be responsible for providing technical support to our employees across the UK via various communication channels.Key Responsibilities:Provide 2nd line user, hardware, software, and network support...
-
Digital Services Technician
3 weeks ago
Glasgow, Glasgow City, United Kingdom Arnold Clark Group Full timeDigital Support RoleThe Arnold Clark Group is seeking a skilled Digital Support technician to work in our Kilbirnie Street and Hillington Head Office sites in Glasgow. The role involves providing 2nd line technical support to our employees.About the Job:The successful candidate will have extensive experience in IT support, preferably in a 2nd line position....
-
Service Desk Operations Team Member
1 week ago
Glasgow, Glasgow City, United Kingdom Leidos Full timeService Desk Operations Job Description:In this role, you will be responsible for delivering high-quality technical support services to our customers, responding to incidents and requests in a timely and professional manner.Requirements:Experience in working on a service desk dealing with incidents and requests in a multi-customer environment with multiple...
-
IT Service Desk Engineer
3 weeks ago
Glasgow, Glasgow City, United Kingdom In Technology Group Full timeAre you an experienced IT professional looking for a new challenge? In Technology Group is currently seeking a highly skilled IT Service Desk Engineer to join their team in Glasgow.Job Summary:This role involves providing technical support to clients via phone, email, and onsite visits. The successful candidate will work closely with colleagues to resolve...
-
IT Infrastructure Specialist
23 hours ago
Glasgow, Glasgow City, United Kingdom CV-Library Full timeWe operate from a state-of-the-art Tier 3 data centre in Scotland, providing a secure environment for our clients' infrastructure. Our cloud platform offers the best of both worlds, allowing us to deliver high-quality services.Job Title: 2nd Line IT Support SpecialistLocation: Glasgow/OnsiteCompensation:£24,000 - £30,000 per annumResponsibilities:Providing...
-
IT Support Specialist
1 week ago
Glasgow, Glasgow City, United Kingdom Leidos Full timeJob Overview:We are seeking a highly skilled and experienced IT Support Specialist to join our Service Desk team in Glasgow, UK. As an IT Support Specialist, you will be responsible for providing high-quality technical support to our customers, resolving incidents and requests in a timely and professional manner.Key Responsibilities:Handle customer calls and...
-
IT Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Workonblockchain Full timeAt McQueens Dairies, we are seeking a highly skilled Azure Engineer to join our team. This role is perfect for someone who is passionate about working with Microsoft technologies and providing top-notch support to our customers.">We value a proactive and dedicated individual who is driven by a desire for continuous improvement. As an Azure Engineer, you will...
-
Technical Service Desk Analyst
17 hours ago
Glasgow, Glasgow City, United Kingdom CV-Library Full timeAt our company, we prioritize our cloud platform to provide the best possible service to our clients. As a leader in the Managed Service Provider industry in Scotland, we operate the only Tier 3 data centre in the country.Job Title: IT Support Engineer (Glasgow)Location: Glasgow/OnsiteSalary Range:£24,000 - £30,000 per annumMain Responsibilities:Supporting...
-
Care Support Professional
3 weeks ago
Glasgow, Glasgow City, United Kingdom Service Care Recruit Full timeJob DescriptionGlasgow Health and Social Care Partnership are seeking to recruit an experienced care worker to join their team as a home care support worker.This role involves providing support to elderly services users in their own homes, assisting with personal care and dressing, meal preparation, and administering medication.Visits to service users will...
-
Risk Management Professional
17 hours ago
Glasgow, Glasgow City, United Kingdom Direct Line Insurance Group plc Full timeAbout the RoleAs a Senior Risk Governance Specialist at Direct Line Group, you will play a crucial part in fostering a culture of risk awareness and controls. Reporting to the Head of Risk (First Line), you will be responsible for leading governance, risk, and assurance initiatives across various business areas. Your primary focus will be on ensuring that...
-
Automotive Technical Support Expert
4 weeks ago
Glasgow, Glasgow City, United Kingdom Direct Line Group Full timeDirect Line Group is a leading insurance provider that's shaping the future of the industry. As an Automotive Technical Support Engineer, you'll be part of our team that's driving innovation and excellence.We're committed to making insurance easier and better value for our customers. To achieve this, we're constantly adapting to change and embracing fresh...