Second Line IT Technical Support Specialist

5 days ago


Glasgow, Glasgow City, United Kingdom In Technology Group Full time

In Technology Group seeks a skilled 2nd Line IT Technical Support Specialist to join their team in Glasgow. This role is ideal for those with experience in supporting clients through ticket requests and onsite visits.

Key Responsibilities:
  • Support the service desk in a 1st/2nd line capacity
  • Collaborate with colleagues to resolve client issues
  • Maintain and support client infrastructure
  • Work on a shift-pattern basis

The successful candidate will have excellent communication skills, be proactive, and possess a strong understanding of Active Directory, Office 365, VMWare, networks, disaster recovery, server support, and hardware troubleshooting.

We offer a competitive salary of £27,000 per annum, company pension, free on-site parking, discounted or free food, cycle-to-work scheme, sick pay, life insurance, and casual dress.



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