IT Support Specialist

13 hours ago


Glasgow, Glasgow City, United Kingdom XIST4 IT Recruitment Ltd Full time

XIST4 IT Recruitment Ltd is seeking a highly motivated and customer-focused Junior Technical Support to join their team in Portishead.

Job Description:

This exciting opportunity involves providing first-line support for Microsoft products, handling service desk tasks, and troubleshooting IT issues. The successful candidate will have up to two years of experience in a customer-centric IT support role, with proficiency in Windows support and Office 365.

Key Responsibilities:
  • Logging calls and becoming familiar with the client's ticketing system and workflow.
  • Setting up and supporting internal laptops and servers.
  • Providing excellent English communication skills (written and verbal) to resolve customer queries efficiently.
Benefits:
  • A fantastic office location by the Portishead Marina.
  • A company pension scheme (Standard Life).
  • A profit share bonus based on company performance.
  • A company healthcare scheme after six months.


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