IT Infrastructure Specialist

24 hours ago


Glasgow, Glasgow City, United Kingdom CV-Library Full time

We operate from a state-of-the-art Tier 3 data centre in Scotland, providing a secure environment for our clients' infrastructure. Our cloud platform offers the best of both worlds, allowing us to deliver high-quality services.

Job Title: 2nd Line IT Support Specialist

Location: Glasgow/Onsite

Compensation:

£24,000 - £30,000 per annum

Responsibilities:
  • Providing technical support to the Service Desk in a 1st/2nd Line capacity.
  • Assisting a significant client base with ticket requests and occasional onsite visits.
  • Maintaining and supporting client infrastructure.
  • Adapting to a shift-pattern working schedule.
Tech Skills:
  1. Active Directory management
  2. Office 365 expertise
  3. VMWare proficiency
  4. Network administration and maintenance
  5. Disaster recovery planning
  6. Server support and maintenance
  7. Hardware troubleshooting skills
Employee Benefits:
  1. Contributory pension scheme.
  2. Free on-site parking available.
  3. Discounted or complimentary food provision.
  4. Cycle-to-work scheme participation.
  5. Sickness absence cover.
  6. Group life assurance.
  7. Casual dress code permitted.
About the Opportunity:

This is an excellent chance for a motivated professional to join our Service Desk team as a 2nd Line IT Support Specialist.



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