Technical Service Desk Analyst
5 days ago
At our company, we prioritize our cloud platform to provide the best possible service to our clients. As a leader in the Managed Service Provider industry in Scotland, we operate the only Tier 3 data centre in the country.
Job Title: IT Support Engineer (Glasgow)Location: Glasgow/Onsite
Salary Range:£24,000 - £30,000 per annum
Main Responsibilities:- Supporting the Service Desk team in a 1st/2nd Line capacity.
- Assisting clients with ticket requests and occasional onsite visits for issue resolution.
- Maintaining and supporting client infrastructure.
- Working on a flexible shift-pattern schedule.
- Active Directory setup and maintenance
- Office 365 deployment and support
- VMWare implementation and administration
- Network configuration and maintenance
- Disaster recovery planning and execution
- Server maintenance and support
- Hardware troubleshooting and repair
- Pension scheme contribution.
- Free on-site parking available.
- Discounted or complimentary food provision.
- Cycle-to-work scheme participation.
- Sickness absence cover.
- Group life assurance.
- Casual dress code permitted.
This is an exciting opportunity for a skilled professional to join our Service Desk team as an IT Support Engineer in Glasgow.
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