IT Help Desk Analyst
3 weeks ago
XIST4 IT Recruitment Ltd invites applications from skilled Junior Support Analysts to join its dynamic team in Portishead. This junior-level position offers an exciting opportunity for career growth and professional development.
The ideal candidate will have a strong background in customer service, technical support, and problem-solving. Proficiency in Office 365 and Windows support is required.
Duties and Responsibilities:
- Handling customer inquiries and resolving technical issues
- Documenting and tracking support interactions
- Participating in on-call rotations and providing after-hours support
- Staying up-to-date with new technologies and processes
Benefits:
- Excellent opportunities for career advancement
- Comprehensive training program: £26,000 - £32,000 per annum, depending on experience
- Flexible working arrangements: hybrid model with three days in the office and two days remote
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IT Help Desk Specialist
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Glasgow, Glasgow City, United Kingdom XIST4 IT Recruitment Ltd Full timeXIST4 IT Recruitment Ltd is looking for a skilled Junior Support Analyst to join their Technical Support Department in Portishead. As a Junior Support Analyst, you will be responsible for managing customer support infrastructure and providing technical support to clients.About the Role:The ideal candidate will have experience in first-line support, service...
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