Help Desk Expert

2 weeks ago


Glasgow, Glasgow City, United Kingdom MHouse Full time
About the Technical Support Executive Role

We are seeking a highly skilled Technical Support Executive to join our dynamic team. The ideal candidate will serve as the primary point of contact for clients, providing first-line technical support, troubleshooting technical issues, and resolving queries with a professional and customer-focused approach. This role requires a solid foundation in general computer systems, Windows operating systems, networking, and problem-solving.

The successful candidate will be responsible for managing inbound technical queries, offering effective solutions, and ensuring customer satisfaction at all times. This is an excellent opportunity for someone with excellent communication skills, technical expertise, and a passion for helping others.



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