Front Desk Supervisor
16 hours ago
Glasgow Marriott Hotel is a leading hospitality provider, offering a unique blend of modern style and welcoming comfort. Located in the city centre, our hotel is ideally situated near premier attractions like OVO Hydro, Hampden Park, and the University of Glasgow.
Salary
The estimated annual salary for this role is £25,000-£30,000, depending on experience. As a Front Desk Supervisor, you will be responsible for delivering premium guest experiences and upholding the Marriott brand's commitment to excellence.
Job Description
We are seeking an enthusiastic and motivated individual to join our Front Office team as a Front Desk Supervisor. This role involves greeting guests with a warm welcome, assisting with check-in and check-out processes, and resolving any issues that may arise during their stay. You will also be responsible for supervising staff, administering front office functions, and promoting a culture of teamwork and engagement within the hotel.
Required Skills and Qualifications
To be successful in this role, you will need excellent communication and interpersonal skills, a positive outlook, and the ability to work well under pressure. Previous experience in a hotel reception environment is essential, and you should be familiar with hotel software systems and procedures. We are looking for a team player who is a fast learner, adaptable, and has exceptional attention to detail.
Benefits
As a Front Desk Supervisor at Glasgow Marriott Hotel, you can expect a range of benefits, including discounted stays at 9,000 Marriott hotels worldwide, £5/€5 breakfast when staying in participating European hotels, discounted food and drink in Marriott restaurants and bars, and free use of our Leisure Club facilities. You will also have access to learning and development opportunities from entry-level to leadership development and the chance to grow your career with Marriott locally and internationally.
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