Front Office Night Supervisor
8 hours ago
We are seeking an experienced and results-driven Front Office Night Supervisor to join our Heeton UK team. As a key member of our Front Office leadership team, you will play a crucial role in shaping the guest experience and driving business results.
About the RoleThe successful candidate will be responsible for supervising the Front Office Team during night hours, ensuring that all team members are equipped to deliver exceptional service to our guests. This includes managing the first impressions of our guests, conducting Night Audits, and implementing strategies to maximize room occupancy.
Key Responsibilities- Supervise the Front Office Team during night hours to maintain high standards of service
- Serve as a point of contact for regular and VIP guests, providing personalized attention and ensuring their needs are met
- Conduct thorough Night Audits to identify areas for improvement and implement changes
- Develop and implement strategies to maximize room occupancy and increase revenue
The estimated salary for this position is £55,000 - £80,000 per annum, based on experience.
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Hotel Front Desk Manager
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