Night Shift Team Lead

1 week ago


Glasgow, Glasgow City, United Kingdom Heeton UK Full time
Job Title: Night Shift Team Lead - Guest Experience

We are looking for a highly motivated and experienced Night Shift Team Lead to join our Heeton UK team. In this role, you will have the opportunity to make a real impact on our guests' experiences and lead a team of Front Office professionals to achieve excellence.

About the Company

Heeton UK is a leading hospitality company that values exceptional service and guest satisfaction above all else. Our goal is to provide unforgettable experiences for our guests, and we are seeking like-minded individuals to join our team.

Responsibilities
  • Oversee the Front Office operation during night hours to ensure seamless service delivery
  • Serve as a liaison between the Front Office Team and other departments to facilitate effective communication
  • Complete Night Audits to identify areas for improvement and implement changes
  • Develop and implement strategies to maximize room occupancy and increase revenue

This role offers a competitive salary of £50,000 - £70,000 per annum, based on experience, and opportunities for professional growth and development.


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