Dental Office Coordinator
5 days ago
About Bupa Dental Care
We are a leading provider of dental care services, dedicated to delivering high-quality patient experiences. Our team is passionate about making a positive impact on the lives of our patients and communities.
Job Summary
We are seeking a highly organized and customer-focused individual to join our team as a Dental Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.
Key Responsibilities
- Meet and greet patients, providing a warm and welcoming experience
- Manage patient appointments, including booking, rescheduling, and cancellations
- Process patient payments and handle financial transactions
- Maintain accurate and up-to-date patient records
- Coordinate patient care packages and communicate with clinicians as needed
- Promote and upsell Bupa Dental Care products and services
- Provide excellent customer service, responding to patient inquiries and concerns
- Support the Practice Manager and clinical team with administrative tasks
Requirements
- Previous experience in a healthcare or administrative setting
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficient in Microsoft Office and other administrative software
- Previous experience with promoting products and services a plus
What We Offer
We offer a competitive salary and benefits package, including access to our employee assistance program, discounted dental insurance, and opportunities for career growth and development.
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