Complaints and Conduct Coordinator

Job Description:$32,674 - $37,944 per annum, dependent on skills and experience.As a Complaints Resolution Coordinator, you will investigate, resolve, log, and report customer-related complaints. You will ensure complaints are recorded onto the database and completed within the specified timeframe.

Job SummaryWe are seeking a skilled Complaints and Information Services Coordinator to join our team at Tate.About the RoleThe successful candidate will play a vital role in the provision and development of complaints and information handling services, ensuring timely responses and support for customers, colleagues, and stakeholders.Key...

Daniel Owen Ltd. is looking for a skilled Complaints and Resolution Coordinator to join our team.About the JobYou will be responsible for leading on the activities required as set out in the Building Compliance Framework for the properties Certitude owns or leases.The ideal candidate will have excellent complaint handling and communication skills, actively...

Job OverviewWe are seeking an experienced Independent Conduct Assessor to join our team at Richmond and Wandsworth Councils.Job DescriptionThe successful candidate will be responsible for supporting the work of our Council's Standards Committees, considering complaints against members, and advising on appropriate action. This role may also involve...

About the RoleWe are seeking a highly skilled Conduct Risk Specialist to join our client's Conduct and Complaints team in London.The successful candidate will have previous experience working within Complaints, ideally within Lloyds, and at least 2 years of experience in a Conduct Risk role within the insurance industry.The role involves reporting to the...

About the PositionEames Consulting is working closely with a Lloyd's insurer to identify a highly skilled Senior Conduct Risk Analyst for their London-based team.The ideal candidate will be responsible for supporting the Conduct Risk function and overseeing the Consumer Duty Framework.The main duties include:Coordinating data exchanges with brokers and...

Job Summary:Hamilton Woods Associates are recruiting for a Complaints Assistant to provide temporary support on a part-time basis, with the possibility of extension. As a key member of the team, you will be responsible for handling customer feedback, providing excellent service and ensuring records are accurate.About the Role:This exciting opportunity is...

Key ResponsibilitiesThe Conduct Risk Specialist will be responsible for working within the Conduct and Complaints team in London, reporting to the Head of Conduct and Complaints.The role involves managing risk and ensuring compliance with regulatory requirements, particularly in relation to consumer duty and product governance (PROD 4).The ideal candidate...

Job Description:">    As a Complaints Dispute Resolution Lead, you will demonstrate a personal commitment to resolving escalated complaints through excellent communication, interpersonal, and analytical skills. You will provide support to Heads of Service, Service Directors, and managers, lead on reviewing complaints, and assist in producing regular...

Established in London, AJ FOX COMPLIANCE is a forward-thinking law firm seeking an experienced Conduct and Compliance Specialist to join their dedicated Risk & Compliance team.The ideal candidate will have background experience in law firm regulation, complaints handling or commercial contracts. Key responsibilities include:Providing expert support to...

Job Overview: We are seeking a highly motivated and professional individual to join our PALS and Complaints Team at the Royal National Orthopaedic Hospital NHS Trust. As a Complaints Resolution Specialist, you will play a crucial role in resolving patients' concerns quickly and efficiently.About the Role: The successful candidate will act as a point of...

Job OverviewWe are seeking a highly skilled Facilities Management Coordinator to join our team at the Financial Conduct Authority (FCA). This role is responsible for co-ordinating service contracts and ensuring the effective delivery of facilities management services across our property portfolio.

Job DescriptionAs a Complaints Team Lead at Quilter plc, you will be responsible for developing and evolving existing processes to support complaints resulting from financial planning. You will work closely with our complaints specialists to resolve regulated complaints and internal reviews in a fair and impartial manner. The role requires strong IT skills,...

About the RoleWe are looking for a commercial and pragmatic individual to lead our Conduct and Complaints team. The successful candidate will foster a positive conduct environment, ensuring compliance with Lloyd's and FCA requirements.In this role, you will be responsible for developing and implementing Conduct Risk and Consumer Duty frameworks, driving...

Head of Central Compliance TeamThe RoleFairstone Group Ltd. is seeking an experienced Complaints Handler to join their central compliance team. As a specialist complaints handler, you will be responsible for reviewing and resolving complaints received by the company's entities.Main ResponsibilitiesSet up, acknowledge, and log new complaints in line with...

About the Role:We are seeking a highly skilled Complaints Supervisor to join our team at the Union Club Of British Columbia. As a key member of our staff, you will be responsible for ensuring that food and service meet quality control standards, addressing customers' complaints or concerns, and maintaining records of stock, repairs, sales and wastage.Key...

About the RoleWe are seeking a Head of Complaints Management to join our Oversight - Complaints team at Quilter Cheviot. The successful candidate will be responsible for leading the development and implementation of complaints policies and procedures, as well as managing the day-to-day operations of the complaints team.Key responsibilities include supporting...

Job Title: Complaints Resolution SpecialistEstimated Salary: £35,000 - £40,000 per annumWe are seeking a skilled Complaints Resolution Specialist to join our team at Service Care Solutions Ltd. As a hybrid role with a minimum of three days in the office, you will take ownership of complaints from start to finish, conducting thorough investigations and...

About the JobQuilter Cheviot is seeking a Complaints Team Leader to join its Oversight - Complaints department. The successful candidate will be responsible for overseeing the investigation and administration of complaints and remediation cases, as well as supporting individual complaints specialists in their investigations.Key responsibilities include...

About the RoleFairstone Group Ltd. is seeking a skilled Complaints Resolution Specialist to join its Central Compliance Team. As a key member of this team, you will play a crucial role in handling complaints received by our entities, as well as maintaining regular liaison with regulatory bodies and insurers.Responsibilities:Complaint Handling: Set up,...