Help Desk Professional
1 day ago
Join our team at Identifi Global Resources, a leading provider of security and digital transformation solutions, as a Help Desk Professional.
In this role, you will be responsible for delivering exceptional customer service, registering calls for service, and providing initial triage, resolving requests where possible or allocating them to the appropriate person.
This position offers a dynamic and challenging work environment, where you can enhance your skills, experience, and technical qualifications.
- Our ideal candidate will have a solid understanding of service desk operations, service management, ITIL, and operating systems including office 365 administration, windows 10 and MacOS.
- A basic knowledge of IT technologies such as MDM, Virtualisation, Networking, Storage, web application development, Sophos Antivirus is also required.
The working hours for this role include shifts from 7am-3pm or 11am – 7pm, with occasional weekend work (£150 extra pay for weekends).
Please note that UK Security Clearance is mandatory for this position, involving background checks on criminal history, credit and finance, and other aspects. A UK Passport or 5 years continuous UK residency is a necessity.
With a salary of £24,000 per annum + benefits, we offer a competitive package worth approximately £28,500 per annum.
-
Help Desk Professional
1 week ago
Milton Keynes, Milton Keynes, United Kingdom CV-Library Full timeCV-Library is looking for an experienced Help Desk Professional to join our dynamic IT team. As a key member of our team, you will be responsible for delivering high-quality technical support to internal and external customers, ensuring seamless resolution of complex technical issues.About the RoleProvide timely and effective support to customers, leveraging...
-
Help Desk Technician
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Kuehne + Nagel AS Full timeKuehne + Nagel AS is seeking an experienced Help Desk Technician to join our IT Team.About the RoleThis role requires delivering an efficient and professional service, meeting customer demands within agreed service levels and business priorities.The Help Desk Technician plays a crucial role as the central point of contact for all IT-related issues and...
-
Help Desk Expert
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Onyx-Conseil Full timeJob RequirementsWe are seeking an experienced Help Desk Expert to join our team at Onyx-Conseil. The successful candidate will possess excellent problem-solving skills, a strong understanding of ITIL preferred but not essential, and experience of working in a Service Desk environment (2nd - 3rd line support role).The ideal candidate will also have a clean UK...
-
Help Desk Technician
7 days ago
Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time**Job Description:** Help Desk TechnicianWe are looking for an experienced Help Desk Technician to join our IT team in Milton Keynes. The successful candidate will be responsible for providing technical support to our customers, including installing and customizing applications, conducting training sessions, and addressing implementation activities.About...
-
Help Desk Specialist
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Oxfordshire City Council Full timeWe are seeking an experienced Help Desk Specialist to join our team in Oxfordshire.Job DescriptionAs a Help Desk Specialist, you will be responsible for providing technical support to our customers across various departments. You will work closely with our operations and workshop services teams to resolve client user issues efficiently.You will identify...
-
Help Desk Specialist
22 hours ago
Milton Keynes, Milton Keynes, United Kingdom identifi Global Resources Full timeJob Summary:We are seeking a highly skilled Help Desk Specialist to join our team at identifi Global Resources. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.The successful candidate will have excellent communication skills, a strong understanding of IT concepts, and the ability to work...
-
Help Desk Technician
2 days ago
Milton Keynes, Milton Keynes, United Kingdom identifi Global Resources Full timeKey ResponsibilitiesThe Help Desk Technician will be responsible for day-to-day administration of our cloud-based software.This includes responding to alerts, user account creation and administration, setting up and distributing equipment to staff, and conducting routine IT housekeeping and proactive checks on our systems.You will also be required to support...
-
Help Desk Technician
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Redefined Ltd Full timeJob Description:As a Help Desk Technician at Redefined Ltd, you will play a crucial role in providing first-line technical support to our clients. Your primary responsibility will be to respond to client inquiries and troubleshoot issues promptly.Key Responsibilities:Answer client calls, emails, and chats, addressing their queries and resolving issues...
-
IT Help Desk Associate
5 days ago
Milton Keynes, Milton Keynes, United Kingdom identifi Global Resources Full timeJob DescriptionThe Service Desk Analyst role at identifi Global Resources involves delivering high-quality customer service and resolving technical issues efficiently. This position requires strong communication skills, problem-solving abilities, and a customer-centric approach.Key RequirementsAt least 12 months of commercial Service Desk experienceA focus...
-
IT Help Desk Specialist
7 days ago
Milton Keynes, Milton Keynes, United Kingdom ⁓慓 Full timeS-SA Digital is looking for an IT Help Desk Specialist to join our team in Milton Keynes.About the RoleThis role involves providing technical support to our nationwide customer base using Microsoft technologies such as Azure, AD, and Office365.The ideal candidate will have strong commercial experience and be passionate about IT support.A competitive salary...
-
Help Desk Expert
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Kuehne + Nagel AS Full timeAbout Kuehne + Nagel ASKuehne + Nagel AS is a leading logistics company that values innovation, collaboration, and customer satisfaction. As a key member of our IT team, you will have the opportunity to contribute to our mission of delivering exceptional services and solutions to our customers.Your Key BenefitsA competitive annual salary of [salary],...
-
Help Desk Administrator Assistant
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Endeavour Recruitment Solutions Full timeAt Endeavour Recruitment Solutions, we have an exciting opportunity for a motivated Help Desk Administrator to join our leading client in Milton Keynes on a 6-month contract.The role is hybrid, allowing for flexibility and work-life balance. As a Help Desk Administrator, you will be responsible for delivering tasks that require liaison with engineers to...
-
Technical Help Desk Professional
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Red Bull Racing Formula One Team Full timeJob DescriptionWe are Red Bull Technology, and we have an exciting opportunity for an undergraduate to join our IT Service Desk team based in Milton Keynes.Main Responsibilities:Customer Support: Provide high-quality customer support and develop strong communication skills.IT Issue Resolution: Work on resolving IT-related issues, including hardware setup and...
-
Help Desk Support Specialist
1 week ago
Milton Keynes, Milton Keynes, United Kingdom identifi Global Resources Full timeAbout the RoleAs a Help Desk Support Specialist at identifi Global Resources, you will play a crucial part in providing exceptional technical support to our clients. This is an exciting opportunity to join a world-class security and digital transformation solutions company.Your primary responsibility will be to provide initial triage and resolution for...
-
Technical Help Desk Analyst
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Kuehne + Nagel AS Full timeKuehne + Nagel AS is seeking an experienced Technical Help Desk Analyst to join our KN UK IT Team. This is a key role that requires delivering an efficient and professional service, meeting customer demands within agreed service levels and business priorities.Job DescriptionThis role involves coordinating appropriate responses to IT-related issues and change...
-
Help Desk Specialist
23 hours ago
Milton Keynes, Milton Keynes, United Kingdom Understanding Recruitment Full time**About the Role**We are seeking a highly skilled and motivated Service Desk Engineer to join our team from our Milton Keynes hub.This is an exciting opportunity for an ambitious IT Support Professional who wants to work in a customer-facing environment, providing expert knowledge and support for all systems.The successful candidate will have a proven...
-
Help Desk Technician
5 days ago
Milton Keynes, Milton Keynes, United Kingdom Understanding Recruitment Full timeIn this exciting role, you will be working as a Service Desk Engineer for a globally recognised sports team based in Milton Keynes. As part of the Technology hub, you will be responsible for providing technical support for all systems, interacting with customers, and resolving onsite issues. You will be working in a dynamic environment, requiring strong...
-
IT Help Desk Expert
23 hours ago
Milton Keynes, Milton Keynes, United Kingdom identifi Global Resources Full timeJob RequirementsTo be successful in this role, you will need:A basic knowledge of service desk operations and service managementAn understanding of Microsoft applications, operating systems, and networking conceptsExcellent communication and problem-solving skillsThe ability to work independently and as part of a teamA strong work ethic and attention to...
-
Help Desk Operations Expert
7 days ago
Milton Keynes, Milton Keynes, United Kingdom identifi Global Resources Full timeAbout the Role:We are seeking an experienced Service Desk Technician to join our team.As a key member of our support team, you will be responsible for delivering exceptional customer service and resolving technical issues in a timely manner.Responsibilities:Registering calls for service and providing initial triage, resolving requests where possible or...
-
Help Desk Analyst
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Formula One Licensing B.V Full timeRed Bull Technology has an exciting opportunity for an undergraduate to join its IT Service Desk team. As a key member of the team, you will provide technical support to internal stakeholders, ensuring seamless operation of our systems.Key ResponsibilitiesProvide exceptional customer service and communicate effectively with colleagues.Manage IT-related...