Help Desk Expert
13 hours ago
We are seeking an experienced Help Desk Expert to join our team at Onyx-Conseil. The successful candidate will possess excellent problem-solving skills, a strong understanding of ITIL preferred but not essential, and experience of working in a Service Desk environment (2nd - 3rd line support role).
The ideal candidate will also have a clean UK driving license and be able to work effectively in a fast-paced environment with multiple priorities and deadlines.
The salary for this position is £32,000 per annum, plus contributory pension scheme, private healthcare, life assurance, school fee discount, professional development, and 25 days holiday (pro-rata'd to part time).
Key Responsibilities- Manage staff and student user accounts following agreed policies and procedures.
- Monitor and maintain server back-ups to ensure system and user data is protected and secure.
- Monitor IT (physical and network) security and report any risks or incidents to School Head teachers and IT Manager.
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Help Desk Technician
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Help Desk Specialist
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Help Desk Technician
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Help Desk Professional
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Help Desk Support Specialist
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Technical Help Desk Professional
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Psychology Teaching Role in Milton Keynes
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Computational Educator
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Help Desk Professional
2 days ago
Milton Keynes, Milton Keynes, United Kingdom Air IT Limited Full timeJob DescriptionTriage and prioritize incoming NOC tickets and notifications from monitoring systems.Coordinate with third-party vendors, customer contacts, or internal departments on NOC tickets.Take ownership of tickets, seeing them through to resolution or escalating where appropriate.Monitor the performance and capability of computer systems using...
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Help Desk Technician
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Front Desk Operations Specialist
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1 week ago
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