Help Desk Analyst

3 days ago


Milton Keynes, Milton Keynes, United Kingdom Formula One Licensing B.V Full time

Red Bull Technology has an exciting opportunity for an undergraduate to join its IT Service Desk team. As a key member of the team, you will provide technical support to internal stakeholders, ensuring seamless operation of our systems.

Key Responsibilities
  • Provide exceptional customer service and communicate effectively with colleagues.
  • Manage IT-related issues, from initial contact to resolution, using phone, email, and desktop support.
  • Collaborate with various teams to build relationships and drive process improvements.
  • Support critical business applications and tools, leveraging technical expertise to resolve complex issues.
  • Design and implement batch scripts and Windows scripts to streamline tasks.
  • Contribute to project work, such as client hardware refresh and endpoint control updates.
  • Develop and maintain accurate inventory records for software, hardware, and other IT supplies.

The estimated annual salary for this position is £30,000 - £45,000, commencing in summer 2025.



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