Help Desk Specialist

1 week ago


Milton Keynes, Milton Keynes, United Kingdom Oxfordshire City Council Full time

We are seeking an experienced Help Desk Specialist to join our team in Oxfordshire.

Job Description

As a Help Desk Specialist, you will be responsible for providing technical support to our customers across various departments. You will work closely with our operations and workshop services teams to resolve client user issues efficiently.

You will identify recurring issues and trends, and strive to deliver the right solutions on time every time. This is a great opportunity to learn all aspects of IT and develop your skills in a dynamic environment.

The ideal candidate will have excellent communication skills and be able to meet customer requirements effectively. Salary: £24,000 - £28,000 per annum (dependent on experience).

Benefits

We offer a range of benefits including training and development opportunities, pension scheme, and annual leave entitlement.

This is an exciting opportunity to join our team and contribute to the delivery of excellent service to our customers.



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