Onsite Support Specialist

1 month ago


Milton Keynes, Milton Keynes, United Kingdom Air IT Full time

About the Role:

At Air IT, we are seeking a skilled and experienced Onsite Support Specialist to join our team. As an Onsite Support Specialist, you will be responsible for providing top-notch technical support and ensuring the smooth operation of our clients' IT systems.

Key Responsibilities:

  • Resolve client technical issues and provide on-site support
  • Install, maintain, and troubleshoot hardware and software according to company standards
  • Respond to technical queries and prioritize tasks to meet KPIs and customer service expectations
  • Log and action all activity within the PSA system
  • Maintain accurate client site documentation
  • Manage support queues efficiently and maintain a high level of customer service

Requirements:

  • Demonstrable experience as a Service Desk Engineer
  • Knowledge of Microsoft Windows Server / Desktop Environments
  • Experience with Microsoft 365, Backup/DRaaS, and related technologies
  • Knowledge of Networking technologies (TCP/IP, Firewall, Routing/Switching)
  • Excellent customer service and communication skills

About Air IT:

At Air IT, we are a leading Managed Service Provider (MSP) dedicated to delivering exceptional experiences and shaping the future of technology.



  • Milton Keynes, Milton Keynes, United Kingdom Understanding Recruitment Full time

    About the RoleWe are seeking an ambitious Technical Support Specialist to join our client's Technology hub in Milton Keynes. As a key member of the team, you will provide expert support for all systems and act as the main point of contact for any onsite issues.This is a brilliant opportunity for a talented individual to learn a wide range of new skills and...


  • Milton Keynes, Milton Keynes, United Kingdom In Technology Group Limited Full time

    Job Title: Senior IT Support SpecialistWe are seeking a highly skilled and experienced 3rd Line Infrastructure Engineer to join our dynamic team at In Technology Group Limited.Sector: SolicitorsLocation: Milton Keynes (3 days a week onsite)Salary: Up to £40,000 per annumEmployment Type: Full-TimeAbout the RoleWe are looking for a senior IT support...


  • Milton Keynes, Milton Keynes, United Kingdom Sikla Group Full time

    About the RoleWe are looking for an Administrative Support Specialist to join our team in the UK. As a key member of the Customer Service Team, you will be responsible for providing administrative support to the Supply Chain operations and delivering exceptional customer service.The successful candidate will have a strong background in administration, with...


  • Milton Keynes, Milton Keynes, United Kingdom This is an IT support group Full time

    Job OverviewThis is an exciting opportunity to join our team as a Customer Support Specialist, where you will play a crucial role in managing customer issues and providing exceptional support.ResponsibilitiesMonitor customer inquiries and respond promptly to resolve any issues.Collaborate with the technical department to address defective materials and...

  • IT Support Specialist

    2 weeks ago


    Milton Keynes, Milton Keynes, United Kingdom Understanding Recruitment Full time

    Service Desk Engineer Role OverviewWe are seeking a skilled Service Desk Engineer to join our Technology Hub in Milton Keynes. As a Service Desk Engineer, you will be the primary point of contact for onsite IT issues and provide expert technical support to our team.Key ResponsibilitiesProvide technical support for all systems and applicationsAct as the main...


  • Milton Keynes, Milton Keynes, United Kingdom Understanding Recruitment Full time

    Company OverviewUnderstanding Recruitment is a leading global sports team seeking an experienced IT Service Desk Engineer to support and grow their Technology hub in Milton Keynes, UK.About the RoleWe require a skilled professional with 3-4 years of experience in Windows Server, Office 365, and CISCO to provide expert support for all systems and act as the...


  • Milton Keynes, Milton Keynes, United Kingdom Understanding Recruitment Full time

    About UsUnderstanding Recruitment is proud to present an exciting opportunity for a skilled Service Desk Engineer to join our client, a world-renowned sports team. This is a chance to be part of a globally recognised organisation as they embark on a transformative journey.The successful candidate will be responsible for providing expert technical support for...


  • Milton Keynes, Milton Keynes, United Kingdom Lorien Full time

    Risk Modelling Specialist: We are seeking an experienced Risk Modelling Specialist to join our team at Lorien. The successful candidate will be responsible for leading the development and maintenance of credit impairment models, as well as providing analytics support.Lead the development and maintenance of credit impairment modelsProvide analytics...

  • IT Support Specialist

    20 hours ago


    Milton Keynes, Milton Keynes, United Kingdom Understanding Recruitment Full time

    Job OverviewUnderstanding Recruitment is seeking a skilled Service Desk Engineer to join a globally recognised sports team from their United Kingdom hub based in Milton Keynes. This is an exciting opportunity for an ambitious individual to work in a customer-facing environment and support the growth of the Technology hub as they enter a transformative...


  • Milton Keynes, Milton Keynes, United Kingdom Pioneer Selection Careers Full time

    Pioneer Selection Careers is seeking a highly skilled Multiskilled Manufacturing Specialist to join our team in Milton Keynes, Buckinghamshire. As a Multiskilled Manufacturing Specialist, you will be responsible for maintaining and improving the onsite manufacturing equipment, ensuring minimal downtime and driving continuous improvement initiatives.The ideal...


  • Milton Keynes, Milton Keynes, United Kingdom Understanding Recruitment Full time

    **Understanding Recruitment**: We are seeking a skilled Service Desk Engineer to join our team in Milton Keynes, UK. As the Service Desk Engineer, you will be responsible for providing expert technical support and acting as the main point of contact for any onsite issues.The ideal candidate will have 3-4 years' experience with Windows Server, Office 365, and...


  • Milton Keynes, Milton Keynes, United Kingdom Redefined Ltd Full time

    Job Title:IT Support SpecialistCompany Overview:Redefined Ltd is a leading provider of IT services, committed to delivering exceptional support to our clients.Job Summary:We are seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to our clients via phone,...


  • Milton Keynes, Milton Keynes, United Kingdom Oxfordshire City Council Full time

    Salary: £20,000 - £25,000 per annumAbout the RoleWe are seeking an enthusiastic and motivated Apprentice Communication Technician to join our team at Oxfordshire City Council. As a key member of our Technical Team, you will be responsible for providing general assistance, including workshop repairs and commissioning of equipment, deliveries, documentation,...


  • Milton Keynes, Milton Keynes, United Kingdom Run-Time Group Full time

    At Run-Time Group, we are seeking a highly skilled Cloud Infrastructure Specialist to join our team on a 6-month contract in Milton Keynes. The ideal candidate will possess extensive experience with VMWare, VCF, and PowerShell.The successful Cloud Infrastructure Specialist will play a key role in enhancing and supporting a highly secure platform and...


  • Milton Keynes, Milton Keynes, United Kingdom Prodrive Full time

    At Prodrive Composites, we design and manufacture high-quality composite components for various industry sectors, including automotive, aerospace, and motorsport. We are currently seeking a highly skilled Prepreg Laminator Specialist to join our team in Milton Keynes and support our range of exciting projects.The successful candidate will have a proven track...


  • Milton Keynes, Milton Keynes, United Kingdom Understanding Recruitment Full time

    Job DescriptionAs a Service Desk Engineer at our organisation, you will play a crucial role in supporting the technology hub of a globally recognised sports team from their UK base. With a brand new and exciting opportunity arising, you will have the chance to learn a wide range of new skills and technologies specific to this field.Your responsibilities as a...


  • Milton Keynes, Milton Keynes, United Kingdom Austin Fraser Full time

    Fabric Materials SpecialistA challenging opportunity has arisen for a Fabric Materials Specialist to join our Product Team. The successful candidate will be responsible for sourcing, developing, and producing high-quality fabrics for Rohan outdoor apparel and accessories.Key Responsibilities:Support the Materials Team in delivering leading performance...


  • Milton Keynes, Milton Keynes, United Kingdom Michael Page (UK) Full time

    Job Title:IT Support SpecialistAbout the Role:We are seeking an IT Support Specialist to join our team at Michael Page (UK). The successful candidate will provide technical support to clients, investigate tickets/incidents, and resolve issues within Service Level Agreements (SLA).The ideal candidate will have a proven track record in an IT Technical...


  • Milton Keynes, Milton Keynes, United Kingdom Prodrive Full time

    At Prodrive, we are seeking a skilled Kit Production Specialist to join our team. In this role, you will be responsible for cutting kits in line with manufacturing requirements, inspecting materials for accuracy and quality, and delivering kits to the production cell.Key Responsibilities:Cutting kits to specificationsInspecting materials for accuracy and...


  • Milton Keynes, Milton Keynes, United Kingdom Henderson Scott UK Full time

    Job Description: Cloud Infrastructure SpecialistLocation: Milton KeynesEstimated Salary: £500 per dayAbout the JobHenderson Scott UK is looking for a skilled SC Cleared Cloud Infrastructure Specialist to join their team in Milton Keynes for an initial 6-month contract.The successful candidate will be part of an exciting project to enhance and support a...