Help Desk Technician

15 hours ago


Milton Keynes, Milton Keynes, United Kingdom Kuehne + Nagel AS Full time

Kuehne + Nagel AS is seeking an experienced Help Desk Technician to join our IT Team.

About the Role
  • This role requires delivering an efficient and professional service, meeting customer demands within agreed service levels and business priorities.

The Help Desk Technician plays a crucial role as the central point of contact for all IT-related issues and requests.

Responsibilities
  • Coordinating appropriate responses to IT-related issues, including managing and prioritising incoming incidents and service requests.
  • Redirecting requests to the appropriate resolver groups for resolution, monitoring progress, and ensuring timely updates to users regarding the status of their requests.

The successful candidate will be responsible for communicating effectively with users to gather relevant information, clarify issues, and provide updates on incident and request status.

Salary and Benefits

£42,000 - £52,000 per annum, depending on experience.

Requirements
  • Previous experience in a service desk or IT support role, preferably in a 1st and 2nd line support capacity.
  • Effective communication and customer service skills to interact with stakeholders at various levels of the organisation and external parties.


  • Milton Keynes, Milton Keynes, United Kingdom Redefined Ltd Full time

    Job Description:As a Help Desk Technician at Redefined Ltd, you will play a crucial role in providing first-line technical support to our clients. Your primary responsibility will be to respond to client inquiries and troubleshoot issues promptly.Key Responsibilities:Answer client calls, emails, and chats, addressing their queries and resolving issues...


  • Milton Keynes, Milton Keynes, United Kingdom Oxfordshire City Council Full time

    We are seeking an experienced Help Desk Specialist to join our team in Oxfordshire.Job DescriptionAs a Help Desk Specialist, you will be responsible for providing technical support to our customers across various departments. You will work closely with our operations and workshop services teams to resolve client user issues efficiently.You will identify...

  • Help Desk Expert

    14 hours ago


    Milton Keynes, Milton Keynes, United Kingdom Onyx-Conseil Full time

    Job RequirementsWe are seeking an experienced Help Desk Expert to join our team at Onyx-Conseil. The successful candidate will possess excellent problem-solving skills, a strong understanding of ITIL preferred but not essential, and experience of working in a Service Desk environment (2nd - 3rd line support role).The ideal candidate will also have a clean UK...


  • Milton Keynes, Milton Keynes, United Kingdom Endeavour Recruitment Solutions Full time

    At Endeavour Recruitment Solutions, we have an exciting opportunity for a motivated Help Desk Administrator to join our leading client in Milton Keynes on a 6-month contract.The role is hybrid, allowing for flexibility and work-life balance. As a Help Desk Administrator, you will be responsible for delivering tasks that require liaison with engineers to...

  • Help Desk Professional

    11 hours ago


    Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

    CV-Library is looking for an experienced Help Desk Professional to join our dynamic IT team. As a key member of our team, you will be responsible for delivering high-quality technical support to internal and external customers, ensuring seamless resolution of complex technical issues.About the RoleProvide timely and effective support to customers, leveraging...


  • Milton Keynes, Milton Keynes, United Kingdom identifi Global Resources Full time

    About the RoleAs a Help Desk Support Specialist at identifi Global Resources, you will play a crucial part in providing exceptional technical support to our clients. This is an exciting opportunity to join a world-class security and digital transformation solutions company.Your primary responsibility will be to provide initial triage and resolution for...

  • Help Desk Analyst

    12 hours ago


    Milton Keynes, Milton Keynes, United Kingdom Formula One Licensing B.V Full time

    Red Bull Technology has an exciting opportunity for an undergraduate to join its IT Service Desk team. As a key member of the team, you will provide technical support to internal stakeholders, ensuring seamless operation of our systems.Key ResponsibilitiesProvide exceptional customer service and communicate effectively with colleagues.Manage IT-related...


  • Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

    Job Overview: We are recruiting an experienced Cloud Service Desk Technician to join our innovative team at CV-Library. The successful candidate will be responsible for managing service desk activities, supporting users, and collaborating with the technical team. Key tasks include:Maintaining cloud-based software and responding to alerts with promptness and...


  • Milton Keynes, Milton Keynes, United Kingdom Aztechit Full time

    We are seeking a seasoned IT professional to join our team as a 2nd line level IT Support Desk Technician.As a key member of the Service Delivery Team, you will be responsible for providing exceptional customer service to external clients, resolving technical issues efficiently, and escalating complex problems to senior technicians when necessary.This role...


  • Milton Keynes, Milton Keynes, United Kingdom Red Bull Racing Formula One Team Full time

    Job DescriptionWe are Red Bull Technology, and we have an exciting opportunity for an undergraduate to join our IT Service Desk team based in Milton Keynes.Main Responsibilities:Customer Support: Provide high-quality customer support and develop strong communication skills.IT Issue Resolution: Work on resolving IT-related issues, including hardware setup and...


  • Milton Keynes, Milton Keynes, United Kingdom Understanding Recruitment Full time

    Key ResponsibilitiesProvide technical support for Windows Server, Office 365, and CISCO platformsCollaborate with colleagues to resolve complex technical issuesAct as the primary point of contact for onsite support requestsThe ideal candidate will have 3-4 years of experience in IT technical support, knowledge of Windows Server and Office 365, and a passion...


  • Milton Keynes, Milton Keynes, United Kingdom ExtraCare Charitable Trust Full time

    Weekend Front Desk RoleThis is an excellent opportunity for an experienced Front Desk Administrator to join our team at Shenley Wood Retirement Village.About the PositionThe successful candidate will be responsible for providing a friendly and helpful telephone service, ensuring all visitors and contractors can be accounted for in case of an emergency, and...


  • Milton Keynes, Milton Keynes, United Kingdom Supply Desk Full time

    Job Title: Computational EducatorWe are seeking a passionate and dedicated full-time Computational Educator to join our team at Supply Desk. As a key member of our staff, you will be responsible for teaching Computer Science to Key Stage 3 and Key Stage 4 students, ensuring lessons are engaging, dynamic, and aligned with the national curriculum.**Key...


  • Milton Keynes, Milton Keynes, United Kingdom Supply Desk Full time

    Job Description: Cyber Education ExpertWe are seeking an experienced Cyber Education Expert to join our team at Supply Desk. As a key member of our staff, you will be responsible for teaching Computer Science to Key Stage 3 and Key Stage 4 students, ensuring lessons are engaging, dynamic, and aligned with the national curriculum.**Key Responsibilities:**-...


  • Milton Keynes, Milton Keynes, United Kingdom Air IT Limited Full time

    Job DescriptionTriage and prioritize incoming NOC tickets and notifications from monitoring systems.Coordinate with third-party vendors, customer contacts, or internal departments on NOC tickets.Take ownership of tickets, seeing them through to resolution or escalating where appropriate.Monitor the performance and capability of computer systems using...


  • Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

    Join our team as a skilled Receptionist to provide exceptional customer service and support our front desk operations. This exciting opportunity is ideal for someone who enjoys working in a fast-paced environment and is passionate about delivering excellent results.The annual salary for this role is £25,500-£27,500, depending on experience, with...


  • Milton Keynes, Milton Keynes, United Kingdom The Open University UK Full time

    **Job Description:** Senior IT Support Professional**Location:** Milton Keynes, UK**Estimated Salary:** £35,000 - £40,000 per annumAbout the JobWe are looking for an experienced Senior IT Support Professional to join our team at The Open University UK. As a key member of our IT service desk, you will be responsible for providing advanced technical support...

  • Desktop Technician

    2 weeks ago


    Milton Keynes, Milton Keynes, United Kingdom DataCareers Full time £150

    About Our JobData Careers is seeking an IT Technician to assist with a desk move project and basic IT tasks. This is a fantastic opportunity for someone local to Newport Pagnell who enjoys practical work and is eager to learn.Job DescriptionThis role is perfect for someone enthusiastic about IT and wanting to develop their skills. Key responsibilities will...

  • IT Support Specialist

    14 hours ago


    Milton Keynes, Milton Keynes, United Kingdom The Open University UK Full time

    **Job Title:** Technical Service Desk Technician**Location:** Milton Keynes, UK**Estimated Salary:** £32,000 - £38,000 per annumAbout the RoleThe Open University UK is seeking a skilled IT Support Specialist to join our team as a Technical Service Desk Technician. As a key member of our IT service desk, you will be responsible for providing technical...


  • Milton Keynes, Milton Keynes, United Kingdom DataCareers Full time £150

    Job Title: Desktop TechnicianA great opportunity has arisen for a Desktop Technician to join our team at Data Careers in Newport Pagnell. As a key member of our IT team, you will play a vital role in supporting a desk move project and basic IT tasks.About YouWe are looking for someone who is enthusiastic about IT and wants to develop their skills. You will...