Technical Service Desk Technician

3 days ago


Milton Keynes, Milton Keynes, United Kingdom The Open University UK Full time

**Job Description:** Senior IT Support Professional

**Location:** Milton Keynes, UK

**Estimated Salary:** £35,000 - £40,000 per annum

About the Job

We are looking for an experienced Senior IT Support Professional to join our team at The Open University UK. As a key member of our IT service desk, you will be responsible for providing advanced technical support to our staff, students, and visitors across various locations.

You will work closely with our IT teams to resolve complex technical issues, provide training and guidance on the use of advanced hardware and software, and ensure that our IT systems are running smoothly. Your excellent leadership skills and ability to communicate effectively with technical and non-technical stakeholders will enable you to lead our IT support team and provide exceptional support to our users.

This is a full-time role requiring 37 hours of work per week, with occasional evening or weekend working. You will be based in Milton Keynes but may need to travel to other locations for training or to support events.



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