Service Desk Engineer

15 hours ago


Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time
About the Role: CV-Library invites applications for a skilled Service Desk Engineer to join our dynamic team. The ideal candidate will be responsible for monitoring service desk activity, resolving service requests, and collaborating with the technical team. Key responsibilities include:
  • Supporting users with cloud-based software and responding to alerts in a timely manner.
  • Managing user accounts and performing routine administrative tasks.
  • Conducting regular system checks and ensuring optimal system performance.
  • Collaborating with the technical team to resolve complex issues efficiently.
  • Providing expert support to clients through troubleshooting and problem-solving skills.
This role involves rotational working hours (7am-3pm, 9am-5pm, or 11am-7pm), Monday to Friday, with some weekend shifts (£150 extra pay). A UK Security Clearance is necessary, involving thorough background checks.

We deliver a comprehensive range of services to clients, including design and delivery services, Service Management, Application development, and focused training courses.

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