Care Coordinator Administrator
1 month ago
About the Role
Harpenden Health PCN is seeking a highly motivated and organized Care Coordinator Administrator to join our team. As a Care Coordinator Administrator, you will play a vital role in supporting the delivery of high-quality care services to our patients.
Key Responsibilities
- Establish strong working relationships with GPs and practice teams, working collaboratively with other Care Coordinators, Social Prescribing Link Workers, and Health and Wellbeing Coaches.
- Act as a champion for personalized care and shared decision-making within the PCN, assisting in monthly MDT meetings and establishing and maintaining links with our Care Homes.
- Liaise with our Clinical Pharmacist teams to ensure patients receive timely and appropriate medication reviews.
- Ensure regular and effective communication with our local support agencies within and outside the NHS.
- Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role.
Requirements
- Experience of working within multi-professional team environments.
- Excellent communication skills (written and oral), clear polite telephone manner.
- Good knowledge of MS Office and Outlook.
- Strong organizational skills, including planning, prioritizing, time management, and record keeping.
- Good interpersonal skills and the ability to work flexibly and enthusiastically within a team or on own initiative.
Personal Qualities
- Ability to actively listen, empathize with people, and provide personalized support in a non-judgmental way.
- Ability to provide a culturally sensitive service supporting people from all backgrounds and communities, respecting lifestyles, and diversity.
- Commitment to reducing health inequalities and proactively working to reach people from diverse communities.
About Us
Harpenden Health PCN is a group of 3 high-achieving practices, aiming to provide a patient-friendly quality service to our 45,000 patients. We enjoy multidisciplinary team working and the opportunities that collaborative working in a PCN brings.
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