Bank Reception Administrator

6 months ago


Harpenden, United Kingdom Spire Healthcare Full time

**Bank Patient Administrator | Administration / Reception Department | Customer Service, Patient Facing | Harpenden | Bank**

Spire Harpenden Hospital are looking to bring on a Bank Reception Administrator to join their established team on a bank basis. This is a brilliant opportunity for you to progress your customer service experience in an administrative role within the private healthcare sector.

At Spire Harpenden Hospital, we pride ourselves on our comprehensive private hospital services and high standards of care for our patients. We offer fast access to high-quality healthcare, from consultations and advanced diagnostics to personalised treatments and expert aftercare.

**Duties and responsibilities**
- To provide day to day patient administration support within designated areas as required ensuring that daily tasks are completed to a high level of service both to internal and external customers of all payor types
- To provide further administration cover as required across the hospital including but not limited to Medical Records, Switchboard and Imaging Reception
- To have responsibility for ensuring that the administration processes for providing consultants and staff with all relevant correspondence is delivered effectively and in a timely manner
- To maintain a comprehensive knowledge and understanding of the services provided by the hospital and be able to liaise with consultants, finance, clinical, teams, secretaries and hospital teams as required
- To ensure support is provided as required in administration duties that will ensure the management, delivery and billing of patient pathways pre and post consultation, by providing effective record keeping to ensure all patients are administered without delay and processed correctly.
- To support an effective booking process in SAP/ Hospital Management System to process the completion of patient pathway from referral to discharge including any admin associated with referral management, waiting list management, patient arrival and discharge
- Undertake daily task lists for any administration department
- Attend regular departmental meetings and keep up to date on all hospital matters relating to patient administration.
- Comply with hospital policies and procedures, as well as the hospital uniform policy.
- Project a professional image, with concern for accuracy, confidentiality and customer-focused service.

**Who we're looking for**
- Previous relevant experience in an Administrative support role
- Experience of working independently and on own initiative working with deadlines team
- Customer Service experience is essential - Ideally being in a customer facing role with excellent telephone manner.
- Windows MS office suites Inc. Database/Excel and accurate keyboard skills/PC literate.

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Save an average of £50 per month with our free onsite car park
- Access to Spire Healthcare pension
- Access to Blue Light Card discounts
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.


  • Patient Administrator

    5 months ago


    Harpenden, United Kingdom Spire Healthcare Ltd Full time

    **Patient Administrator - Reception | Full Time, Permanent | Free Parking, Excellent Benefits | Harpenden | Monday - Friday | Working shifts 6.30-14.30 & 14.30-21.30|** Spire Harpenden Hospital are looking for a driven and enthusiastic Administrator to join their established team. This role will involve dealing with administrative duties at the Ward, whilst...


  • Harpenden, United Kingdom Spire Healthcare Full time

    Spire Harpenden Hospital offers comprehensive private hospital services in a comfortable and relaxed environment to patients from London and its northern counties - Hertfordshire, Bedfordshire and Buckinghamshire. As the largest employer in Harpenden, the hospital prides itself in offering excellence in clinical quality, customer service and cleanliness. We...

  • Administrator

    5 months ago


    Harpenden, United Kingdom Red Door Recruitment Full time

    **Administrator** We have a great opportunity for an Administrator to work for a fast growing, well established and reputable company offering significant potential for career progression, with a real focus on personal development! This role is ideal for an A-Level school leaver, graduate or someone with some administration experience. The company provide...


  • Harpenden, United Kingdom Davenport House Surgery Full time

    Davenport House Surgery, is seeking a Medical Receptionist to join and enhance their current administration team. You will be working to provide much needed reception support to the multi-disciplinary team. You will need to be able to work within a team environment but also to use your own initiative and work on your own when necessary. You will ideally...

  • Bank Night Porter

    5 months ago


    Harpenden, United Kingdom Spire Healthcare Ltd Full time

    **Bank Night Porter | Spire Harpenden Hospital | Harpenden | Night Shift Cover Only** Spire Harpenden Hospital has an exciting opportunity for a Bank Night Porter to join our dynamic and experienced Portering team working on an as and when basis to help cover sickness and annual leave in our night porter team. Spire Harpenden Hospital offers comprehensive...

  • Administrator

    5 months ago


    Harpenden, United Kingdom AMR Financial Management Ltd Full time

    **Opportunity** An exciting opportunity has arisen to join a successful Independent Financial Adviser practice at our office in Harpenden. We provide expert independent financial planning and discretionary management services for our clients. **The Role** We are looking for an enthusiastic and highly organised Administrator with experience in financial...


  • Harpenden, United Kingdom Spire Healthcare Full time

    **Admissions Administrator | Harpenden, Hertfordshire | Full Time, Permanent Contract | Monday - Friday | Free Parking | Competitive Salary plus Excellent Benefits** **Duties and responsibilities** - To provide day to day patient administration support within designated areas as required ensuring that daily tasks are completed to a high level of service...


  • Harpenden, United Kingdom Red Door Recruitment Full time

    **Harpenden** **£26k-£29k** **Monday to Friday 9-5.30** A busy fast paced and interesting company that deal with some of the world’s leading brands are looking for an organised and detail orientated Administrator to join a supportive team. You’ll be based in the office in Harpenden, which is in one of the industrial business centres; therefore,...

  • Ward Administrator

    6 months ago


    Harpenden, United Kingdom Spire Healthcare Ltd Full time

    **Ward Administrator | Wards | Customer Service | Harpenden| Part Time - 30 hours per week | Competitive Salary plus Benefits** Spire Harpenden Hospital are looking for an Administrator to join our friendly team based on the Ward desk. **Duties and responsibilities** - Taking primary responsibility for the accurate preparation, tracking and storage of all...

  • Finance Administrator

    5 months ago


    Harpenden, United Kingdom Rothamsted Research Full time

    Overview Of Role- Rothamsted Enterprises seek a Finance Administrator. on a part time basis for 22.5 hours per week, to support on a range of administration tasks including invoicing, purchasing, point of sale, and debtors & creditors. This role will be the primary point of contact for the organisation's clients and suppliers.- This is a new role for the...


  • Harpenden, United Kingdom Red Door Recruitment Full time

    **Harpenden** **Up to £28k depending on experience** **Mon-Fri 9am-5.30pm, first 6 months is office based, then hybrid working on offer** A fantastic opportunity for an ambitious and organised individual looking to progress within a fast-moving company! Up to £28k salary, 25 days holiday with the potential for additional days and a great company to work...


  • Harpenden, United Kingdom Red Door Recruitment Full time

    **Harpenden** **Up to £28k depending on experience** **Mon-Fri 9am-5.30pm, first 6 months is office based, then hybrid working on offer** A fantastic opportunity for an ambitious and organised individual looking to progress within a fast-moving company! Up to £28k salary, 25 days holiday with the potential for additional days and a great company to work...


  • Harpenden, United Kingdom Rothamsted Research Full time

    Overview Of RoleThe Customer Services Supervisor oversees the campus receptions and Customer Service Team. They are responsible for upholding high standards of customer service by ensuring our business processes, our physical spaces, and our team are developed and maintained. The post holder will report into the Operations Manager but will work closely with...


  • Harpenden, United Kingdom Rothamsted Research Full time

    Overview Of Role- The Customer Services Supervisor is based at the campus receptions and works across all elements of the campus and with a variety of stakeholders. The post holder will be a first point of contact for all areas of the business and will consistently need to present, demonstrating excellent conduct and high standards in their role and...


  • Harpenden, United Kingdom Rothamsted Research Full time

    Overview Of RoleThis is ideally a full-time position, however reduced hours would be considered. The role is based on Rothamsted campus in Harpenden, working 5 days over 7 which occasionally includes weekends, bank holidays and evenings. Applications close on 8th September and interviews will take place between 14th and 15th September. Rothamsted...

  • Optical Receptionist

    5 months ago


    Harpenden, United Kingdom Skye Optometrists Full time

    **About Us** We are a committed and independent, dedicated to providing our patients with an exceptional experience in practice. Based in Harpenden, we have been established since the early 1970s. Our philosophy is to achieve total satisfaction through an individual approach to every customer and by the provision of quality eye care. **Job description** We...


  • Harpenden, United Kingdom Gowan USA Full time

    Based in Harpenden, UK office, the International Customer Service Specialist will be responsible for advanced functions within Gowan’s Customer Service and Logistical activities. Demonstrates advanced problem solving and communication skills along with a very high level of attention to detail. Key resource for Gowan Sales professionals, external customer...


  • Harpenden, United Kingdom Gowan USA Full time

    Based in Harpenden, UK office, the International Customer Service Specialist will be responsible for advanced functions within Gowan’s Customer Service and Logistical activities. Demonstrates advanced problem solving and communication skills along with a very high level of attention to detail. Key resource for Gowan Sales professionals, external customer...

  • Optical Receptionist

    5 months ago


    Harpenden, United Kingdom HMS Full time

    We have an exciting opportunity for an optical assistant/receptionist in our busy optical practice in the centre of Harpenden. Receptionist or customer service experience is preferred, but all training will be given. **Working hours**: Monday-Wednesday 9-5.30, Thursday off, Friday 9-5.30, Saturday 9-4, Sunday off **Duties will include**: - Receptionist...

  • Financial Planner

    5 months ago


    Harpenden, United Kingdom Recruit Wealth Ltd Full time

    **About us** We are professional, agile and innovative. Our work environment includes: - Modern office setting - Food provided - Work-from-home days - Growth opportunities Recruit Wealth are currently representing a highly respected, directly authorised Financial Planning practice, who now seek to appoint an experienced Financial Planner to strengthen...