Bank Reception Administrator

7 months ago


Harpenden, United Kingdom Spire Healthcare Full time

**Bank Patient Administrator | Administration / Reception Department | Customer Service, Patient Facing | Harpenden | Bank**

Spire Harpenden Hospital are looking to bring on a Bank Reception Administrator to join their established team on a bank basis. This is a brilliant opportunity for you to progress your customer service experience in an administrative role within the private healthcare sector.

At Spire Harpenden Hospital, we pride ourselves on our comprehensive private hospital services and high standards of care for our patients. We offer fast access to high-quality healthcare, from consultations and advanced diagnostics to personalised treatments and expert aftercare.

**Duties and responsibilities**
- To provide day to day patient administration support within designated areas as required ensuring that daily tasks are completed to a high level of service both to internal and external customers of all payor types
- To provide further administration cover as required across the hospital including but not limited to Medical Records, Switchboard and Imaging Reception
- To have responsibility for ensuring that the administration processes for providing consultants and staff with all relevant correspondence is delivered effectively and in a timely manner
- To maintain a comprehensive knowledge and understanding of the services provided by the hospital and be able to liaise with consultants, finance, clinical, teams, secretaries and hospital teams as required
- To ensure support is provided as required in administration duties that will ensure the management, delivery and billing of patient pathways pre and post consultation, by providing effective record keeping to ensure all patients are administered without delay and processed correctly.
- To support an effective booking process in SAP/ Hospital Management System to process the completion of patient pathway from referral to discharge including any admin associated with referral management, waiting list management, patient arrival and discharge
- Undertake daily task lists for any administration department
- Attend regular departmental meetings and keep up to date on all hospital matters relating to patient administration.
- Comply with hospital policies and procedures, as well as the hospital uniform policy.
- Project a professional image, with concern for accuracy, confidentiality and customer-focused service.

**Who we're looking for**
- Previous relevant experience in an Administrative support role
- Experience of working independently and on own initiative working with deadlines team
- Customer Service experience is essential - Ideally being in a customer facing role with excellent telephone manner.
- Windows MS office suites Inc. Database/Excel and accurate keyboard skills/PC literate.

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Save an average of £50 per month with our free onsite car park
- Access to Spire Healthcare pension
- Access to Blue Light Card discounts
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.


  • Patient Administrator

    7 months ago


    Harpenden, United Kingdom Spire Healthcare Ltd Full time

    **Patient Administrator - Reception | Full Time, Permanent | Free Parking, Excellent Benefits | Harpenden | Monday - Friday | Working shifts 6.30-14.30 & 14.30-21.30|** Spire Harpenden Hospital are looking for a driven and enthusiastic Administrator to join their established team. This role will involve dealing with administrative duties at the Ward, whilst...


  • Harpenden, United Kingdom Rothamsted Research Full time

    Overview Of Role The role holder, working in conjunction with the Customer Services Team, will be responsible for undertaking a variety of daily administrative tasks, as well as reactive responsibilities. Based at reception, they will be a first point of contact for all parts of the business so will consistently need to present and conduct themselves in a...


  • Harpenden, United Kingdom Spire Healthcare Full time

    Spire Harpenden Hospital offers comprehensive private hospital services in a comfortable and relaxed environment to patients from London and its northern counties - Hertfordshire, Bedfordshire and Buckinghamshire. As the largest employer in Harpenden, the hospital prides itself in offering excellence in clinical quality, customer service and cleanliness. We...


  • Harpenden, United Kingdom Central London Community Healthcare NHS Trust Full time

    CLCH Hertfordshire Adult Community Services -CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting! Do you have excellent communications skills and enjoy providing excellent customer service? Can you effectively manage multiple tasks and priorities? Do you have a keen eye for detail, and have experience of...

  • Administrator

    7 months ago


    Harpenden, United Kingdom Red Door Recruitment Full time

    **Administrator** We have a great opportunity for an Administrator to work for a fast growing, well established and reputable company offering significant potential for career progression, with a real focus on personal development! This role is ideal for an A-Level school leaver, graduate or someone with some administration experience. The company provide...

  • Bank Night Porter

    7 months ago


    Harpenden, United Kingdom Spire Healthcare Ltd Full time

    **Bank Night Porter | Spire Harpenden Hospital | Harpenden | Night Shift Cover Only** Spire Harpenden Hospital has an exciting opportunity for a Bank Night Porter to join our dynamic and experienced Portering team working on an as and when basis to help cover sickness and annual leave in our night porter team. Spire Harpenden Hospital offers comprehensive...


  • Harpenden, United Kingdom Davenport House Surgery Full time

    Davenport House Surgery, is seeking a Medical Receptionist to join and enhance their current administration team. You will be working to provide much needed reception support to the multi-disciplinary team. You will need to be able to work within a team environment but also to use your own initiative and work on your own when necessary. You will ideally...

  • Administrator

    7 months ago


    Harpenden, United Kingdom Red Door Recruitment Full time

    We are recruiting for an Administrator to join a successful and expanding distance-learning organisation for skilled trade professionals. This position in based in their office in Harpenden. Due to growth, this is a new addition for the business, where you will be working alongside a team of 7 to assist and support students with general queries. You will...

  • Administrator

    1 week ago


    Harpenden, United Kingdom Red Door Recruitment Limited Full time

    A clothing company based in Harpenden is looking for a Receptionist/ Office Administrator to join their small and friendly team. **What’s in it for you?** - Salary**:£22,100k**: - Hours: 9.30am-5.30pm, Mon - Fri - 30 days holiday including bank holidays - A small and friendly team - Working in a beautiful mansion house with lovely grounds - Free...


  • Harpenden, United Kingdom Spire Healthcare Full time

    **Admissions Administrator | Harpenden, Hertfordshire | Full Time, Permanent Contract | Monday - Friday | Free Parking | Competitive Salary plus Excellent Benefits** **Duties and responsibilities** - To provide day to day patient administration support within designated areas as required ensuring that daily tasks are completed to a high level of service...


  • Harpenden, United Kingdom LMP Group Full time

    The ethos of our school is aimed at enabling every student to make outstanding progress, whatever their starting point. We offer traditional academic values with an innovative, technology rich approach, providing high quality education for young people within their local community. Central to our vision for the school is the shared belief that young people...

  • Administrator

    4 days ago


    Harpenden, United Kingdom Twist Teas Full time

    **Office Admin** We're looking for an office administrator to join our family-run business and help with the day to day running of activities. **Primary Responsibilities** - Liasing with different departments including: packing, sales, management and I.T. - Invoicing and calling current customers - Answering the phone to queries - Printing of documents for...


  • Harpenden, United Kingdom Red Door Recruitment Full time

    **Harpenden** **£26k-£29k** **Monday to Friday 9-5.30** A busy fast paced and interesting company that deal with some of the world’s leading brands are looking for an organised and detail orientated Administrator to join a supportive team. You’ll be based in the office in Harpenden, which is in one of the industrial business centres; therefore,...

  • Ward Administrator

    7 months ago


    Harpenden, United Kingdom Spire Healthcare Ltd Full time

    **Ward Administrator | Wards | Customer Service | Harpenden| Part Time - 30 hours per week | Competitive Salary plus Benefits** Spire Harpenden Hospital are looking for an Administrator to join our friendly team based on the Ward desk. **Duties and responsibilities** - Taking primary responsibility for the accurate preparation, tracking and storage of all...


  • Harpenden, United Kingdom Spire Healthcare Full time

    **Admissions Patient Administrator | Administration, Customer Service | Harpenden, Hertfordshire | Full Time, Permanent Contract | Monday '“ Friday | Free Parking | Excellent Benefits** At Spire Harpenden Hospital, we pride ourselves on our comprehensive private hospital services and high standards of care for our patients. We offer fast access to...


  • Harpenden, United Kingdom Red Door Recruitment Full time

    **Harpenden** **Up to £28k depending on experience** **Mon-Fri 9am-5.30pm, first 6 months is office based, then hybrid working on offer** A fantastic opportunity for an ambitious and organised individual looking to progress within a fast-moving company! Up to £28k salary, 25 days holiday with the potential for additional days and a great company to work...

  • Office Administrator

    2 weeks ago


    Harpenden, United Kingdom Sexton Financial Services Full time

    **Sexton Financial Services - Harpenden** **Salary: £11.50 Per Hour** **Job Type: Temp to Perm initial 3 Months - Monday - Friday 9-5 (can be flexible)** Sexton Financial services is an independent financial advisors’ that has been in business for over 20 years. We pride ourselves on our customer service and this is proven by the number of repeat...

  • Finance Administrator

    7 months ago


    Harpenden, United Kingdom Rothamsted Research Full time

    Overview Of Role- Rothamsted Enterprises seek a Finance Administrator. on a part time basis for 22.5 hours per week, to support on a range of administration tasks including invoicing, purchasing, point of sale, and debtors & creditors. This role will be the primary point of contact for the organisation's clients and suppliers.- This is a new role for the...


  • Harpenden, United Kingdom Red Door Recruitment Full time

    **Harpenden** **Up to £28k depending on experience** **Mon-Fri 9am-5.30pm, first 6 months is office based, then hybrid working on offer** A fantastic opportunity for an ambitious and organised individual looking to progress within a fast-moving company! Up to £28k salary, 25 days holiday with the potential for additional days and a great company to work...


  • Harpenden, United Kingdom Spire Healthcare Full time

    **Medical Records Administrator | Competitive salary plus excellent benefits | Harpenden | 22.5 hours per week, working shifts: Monday: 11.00-19.00, Wednesday: 12.00-20.00 & Saturday: 08.00-16.00** Spire Harpenden Hospital are currently looking to recruit a Medical Records Administrator to join our team. To provide routine clerical support within the...