Admissions Administrator

**Admissions Administrator | Harpenden, Hertfordshire | Full Time, Permanent Contract | Monday - Friday | Free Parking | Competitive Salary plus Excellent Benefits**

**Duties and responsibilities**
- To provide day to day patient administration support within designated areas as required ensuring that daily tasks are completed to a high level of service both to internal and external customers of all payor types
- To provide further administration cover as required across the hospital including but not limited to Pre-authorisation, Switchboard and Outpatient Bookings
- To have responsibility for ensuring that the administration processes for providing consultants and staff with all relevant correspondence is delivered effectively and in a timely manner
- To maintain a comprehensive knowledge and understanding of the services provided by the hospital and be able to liaise with consultants, finance, clinical, teams, secretaries and hospital teams as required
- To ensure support is provided as required in administration duties that will ensure the management, delivery and billing of patient pathways pre and post consultation, by providing effective record keeping to ensure all patients are administered without delay and processed correctly.
- To support an effective booking process in SAP/ Hospital Management System to process the completion of patient pathway from referral to discharge including any admin associated with referral management, waiting list management, EPOA and pre-authorisation.
- Undertake daily task lists for any administration department
- Attend regular departmental meetings and keep up to date on all hospital matters relating to patient administration.
- Comply with hospital policies and procedures.
- Comply with the hospital uniform policy.
- Project a professional image, with concern for accuracy, confidentiality and customer-focused service.
- Carry out other duties commensurate with the post and within post holder’s capabilities.

**Who we're looking for**
- Highly organised and capable of working in a busy, fast-paced environment.
- IT literate and a competent user of the MS Office suite of products with an advanced working knowledge of Excel, including formulas and V look ups.
- Confident telephone manner with the ability to communicate with a wide range of customers at all levels

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

**Please see the attached benefits leaflet for more information.**

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.