PCN Care Co-ordinator Administrator
3 months ago
Job summary
Harpenden Health PCN are looking for an enthusiastic Care Coordinator Administrator. A part-time permanent role working between 18-22 hours per week with flexibility around school hours (if applicable).
Care Co-ordination requires a dedicated self-starter, enthusiastic to work with 3x GP Practices atscale. The successful candidate willbe based in a local cluster of Practices as part of the PCN. We are looking for a caring, dedicated,reliable and person-focused individual, who enjoys working with a wide range ofpeople on a variety of clinical areas. You will need to have good organisational skills, confident in IT / MS Office packagesand possess excellent administration skills.
Main duties of the job
This role is Non-Clinical.
Care coordinators work closely with the PCN clinical teams todeliver demanding National vaccination programmes. The successful candidate will be liaisingverbally with patients who have complex health needs. In addition to liaising with Patients, youwill also be liaising with the local voluntary sector. We are looking for someone highly motivated, proactivewith a flexible attitude. Keen to workand learn as part of a team and committed to providing people, their families,and carers with high quality support.
About us
Harpenden Health PCN is looking for an experiencedadministrator to complement our team. As a group of 3 high achieving practices,we aim to provide a patient friendly quality service to our 45,000 patients. Weenjoy multidisciplinary team working and the opportunities that collaborativeworking in a PCN brings.
Job description
Job responsibilities
Coordination and Integration
Establish strong working relationships with GPs and practice teamsand work collaboratively with other Care Co-ordinators, Social Prescribing LinkWorkers and Health and Wellbeing Coaches, supporting each other, respectingeach others views, and meeting regularly as ateam.
Act as a champion for personalised care and shared decision makingwithin the PCN; assisting in monthlyMDT meetings, establishing, and maintaining links with our Care Homes.
Supporting the work of the clinical leads of the PCN in deliveringa holistic and timely support in relation to the NHS Enhanced Service andpriorities of the wider NHS England.
Liaising with our Clinical Pharmacist teams to ensure patientsreceive timely and appropriate medication reviews.
Ensuring regular and effective communication with our localsupport agencies within and outside the NHS.
Demonstrate a flexible attitude and be prepared to carry out otherduties as may be reasonably required from time to time within the generalcharacter of the post or the level of responsibility of the role, ensuring thatwork is delivered in a timely and effective manner.
Undertake continual personal and professional development, takingan active part in reviewing and developing the role and responsibilities, andprovide evidence of learning activity as required.
Care and support
Have apositive, empathetic, and responsive conversation with the person and theirfamily and carer(s) about their needs.
Support patientsto develop and implement personalised care and support plans. Ensurepersonalised care and support plans are communicated to the GP and any otherprofessionals involved in the patients careand uploaded to the relevant online care records, with activity recordedusing the relevant SNOMED codes.
Key Areas
Help patientsto manage their needs through answering queries on the telephone, making andmanaging appointments, and help them make choices about their care.
Providecoordination and navigation for patients and their carers across health andcare services, working closely with Social Prescribing Link Workers, Health andWellbeing Coaches, and other primary care professionals; helping to ensure patients receive a joined-upservice and the most appropriate support.
Workcollaboratively with GPs and other primary care professionals within the PCN.
Support the coordination anddelivery of multidisciplinary teams with thePCN.
Support PCNs;developing communication channels with GPs, patients, their families, carers,and agencies.
Conductfollow-ups on communications from out of hospital and in-patient services.
Supportpractices to keep care records up to date by identifying and updating missingor out-of-date information about the personscircumstances.
Person Specification
Qualifications
Essential
Educated to GCSE level (or equivalent) including Maths & English
Experience
Essential
Experience of working within multi- professional team environments Excellent communication skills (written and oral), clear polite telephone manner Good knowledge of MS Office and Outlook Strong organisational skills, including planning, prioritising, time management and record keeping Good interpersonal skills and the ability to work flexibly and enthusiastically within a team or on own initiative Problem solving and analytical skills
Desirable
Experience of working in a health care setting Experience of supporting people, their families, and carers in a related role Experience of working with elderly or vulnerable people, complying with best practice and relevant legislation Knowledge of, and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety Knowledge of how the NHS works, including Primary Care and PCNs Knowledge of, and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety Knowledge of how the NHS works, including Primary Care and PCNs Knowledge of EMIS
Personal Qualities
Essential
Ability to actively listen, empathise with people and provide personalised support in a non-judgemental way Ability to provide a culturally sensitive service supporting people from all backgrounds and communities, respecting lifestyles, and diversity Commitment to reducing health inequalities and proactively working to reach people from diverse communities Ability to support people in a way that inspires trust and confidence, motivating others to reach their potential Ability to communicate effectively, both verbally and in writing, with community groups, partner agencies and stakeholders Ability to maintain effective working relationships and to promote collaborative practice with all colleagues Ability to demonstrate personal accountability, emotional resilience, and work well under pressure Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines-
PCN Care Co-ordinator
3 months ago
Harpenden, United Kingdom Primary Care Careers Full timeJob summary Harpenden Health Primary Care Network (PCN) are seeking an enthusiastic and proactive care coordinator, on a part time basis for 18-22 hours per week, with flexibility on the times worked due to personal circumstances. Main duties of the job Supporting a cluster of three practices, the successful candidate will be liaising...
-
Care Coordinator Administrator
4 weeks ago
Harpenden, Hertfordshire, United Kingdom Harpenden Health PCN Full timeAbout the RoleHarpenden Health PCN is seeking a dedicated and enthusiastic Care Coordinator Administrator to join our team. This part-time permanent role will involve working between 18-22 hours per week, with flexibility around school hours (if applicable).Key ResponsibilitiesEstablish strong working relationships with GPs and practice teams, working...
-
Care Coordinator Administrator
4 weeks ago
Harpenden, Hertfordshire, United Kingdom Harpenden Health PCN Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Care Coordinator Administrator to join our team at Harpenden Health PCN. As a Care Coordinator Administrator, you will play a vital role in supporting our clinical teams to deliver high-quality care to our patients.Key ResponsibilitiesEstablish strong working relationships with GPs and practice...
-
Care Coordinator Administrator
1 month ago
Harpenden, Hertfordshire, United Kingdom Harpenden Health PCN Full timeAbout the RoleHarpenden Health PCN is seeking a highly motivated and organized Care Coordinator Administrator to join our team. As a Care Coordinator Administrator, you will play a vital role in supporting the delivery of high-quality care services to our patients.Key ResponsibilitiesEstablish strong working relationships with GPs and practice teams, working...
-
Activity Co-ordinator
5 months ago
Harpenden, United Kingdom Bupa Care Homes Full timeRequisition Title : Activity Co-ordinator Job Number: FIE00HV Field House 8 Townsend Road Harpenden Hertfordshire AL5 4BQ Location Status On site Salary Amount 10.95 **Activity Coordinator** **Field House Care Home, 8 Townsend Road, Hertfordshire, Harpenden, AL5 4BQ** - We know that family can come from anywhere. At Bupa Care Homes, it's our privilege...
-
Activities and Wellbeing Co-ordinator
2 weeks ago
harpenden, United Kingdom Porthaven Care Homes Full timePorthaven do not currently offer sponsorship or relocation packages. About the role: Make a difference to people's lives every day with a rewarding career at Porthaven Care Homes. Whether you are new to the care sector or have experience, working within a Porthaven care home can be incredibly fulfilling. As a Activities and Wellbeing Coordinator you will...
-
M.I Analyst
6 months ago
Harpenden, United Kingdom Cleaning Full timeJob Description: Analyst & Business Support Co-Ordinator £25,000 to £30,000 per annum The Analyst & Business Support Co-Ordinator will support all areas of the Make Ready business and will help define from start to finish, how the Division/business reviews and analyses its data. The Analyst & Business Support Co-Ordinator will work within...
-
Care Coordinator for Primary Care Network
4 weeks ago
Harpenden, Hertfordshire, United Kingdom Primary Care Careers Full timeJob SummaryPrimary Care Careers is seeking a highly motivated and proactive Care Coordinator to join our team on a part-time basis. The successful candidate will be responsible for coordinating key activities, supporting the clinical team, and ensuring timely and efficient health and care planning for patients with complex needs.Main ResponsibilitiesLiaising...
-
Care Coordinator
4 weeks ago
Harpenden, Hertfordshire, United Kingdom Primary Care Careers Full timeJob SummaryHarpenden Health Primary Care Network is seeking a proactive and enthusiastic Care Coordinator to support a cluster of three practices on a part-time basis. The successful candidate will liaise verbally with patients who have complex health needs and members of the local voluntary sector.Main DutiesSupport the clinical team in coordinating key...
-
Care Coordinator for Primary Care Network
4 weeks ago
Harpenden, Hertfordshire, United Kingdom Primary Care Careers Full timeJob SummaryPrimary Care Careers is seeking a proactive and enthusiastic Care Coordinator to join our team on a part-time basis. The successful candidate will be responsible for supporting a cluster of three practices, liaising with patients who have complex health needs, and members of the local voluntary sector.Main DutiesThe Care Coordinator will be...
-
Care Coordinator for Primary Care Network
4 weeks ago
Harpenden, Hertfordshire, United Kingdom Primary Care Careers Full timeJob SummaryPrimary Care Careers is seeking a highly motivated and proactive Care Coordinator to join our team on a part-time basis. The successful candidate will be responsible for coordinating key activities, including access to services, advice, and information, ensuring timely, efficient, and patient-centered health and care planning.Main DutiesSupporting...
-
Pcn Physician Associate
7 months ago
Harpenden, United Kingdom Harpenden Health PCN Full timeJob summary As a PA you will be acting within your professional boundaries, providing care for patients from initial history taking, clinical assessment, diagnosis, treatment and evaluation of their care under the supervision of a GP. You will demonstrate safe, clinical decision-making and expert care for patients within the general practice, in consultation...
-
Care Assistant
5 months ago
Harpenden, United Kingdom Bupa Care Homes Full timeJob Number: FIE00I3 Field House 8 Townsend Road Harpenden Hertfordshire AL5 4BQ Location Status On site Salary Amount £10.95 - £11.85 **Care Assistant** **Field House Care Home, **8 Townsend Road, Harpenden, AL5 4BQ £10.95 - £11.85 per hour depending on experience Permanent contract Shift times 8am - 8pm or 8pm - 8am Working days to include...
-
Business Intelligence Analyst
1 month ago
Harpenden, Hertfordshire, United Kingdom Cleaning Full timeJob Title: Analyst & Business Support Co-OrdinatorJob Summary:The Analyst & Business Support Co-Ordinator will play a crucial role in supporting the Make Ready business, working closely with the Administration team to provide day-to-day support and contribute to ongoing projects. This role will involve working with internal systems and programs to extract...
-
Receptionist
5 months ago
Harpenden, United Kingdom Bupa Care Homes Full timeJob Number: FIE00I2 Field House 8 Townsend Road Harpenden Hertfordshire AL5 4BQ Location Status On site Salary Amount £10.95 - £11.85 **Receptionist** **Field House Care Home, **8 Townsend Road, Harpenden, AL5 4BQ **Salary**: £10.95 - £11.85 per hour depending on experience Permanent contract 22 hours per week Working days Thursday -...
-
Senior Technologist
4 weeks ago
Harpenden, Hertfordshire, United Kingdom Eden Brown Full timeWe are seeking a highly skilled Senior Technologist to join our team in Hertfordshire. As a key member of our architectural team, you will be responsible for exercising extensive technical knowledge across later RIBA stages (4+).This is an exciting opportunity to be part of the foundations of something new, gaining exposure to commercial and business aspects...
-
Harpenden, Hertfordshire, United Kingdom BNP Paribas Real Estate Full timeThe role As a member of our Harpenden Residential Agency team you will play an integral part in representing the firm's brand and act as a first point of contact for our clients, alongside this there will be some administrative duties required in order to support our team. Responsibilities •Conducting viewings on behalf of the sales team with...
-
Data Analyst
3 weeks ago
Harpenden, Hertfordshire, United Kingdom Cleaning Full timeJob Summary:The Analyst & Business Support Co-Ordinator will play a crucial role in supporting the Make Ready business and driving data-driven decisions. This role will involve working closely with the administration team to extract and manage data, as well as identifying areas for improvement and implementing changes to enhance business performance.Key...
-
Harpenden, United Kingdom BNP Paribas Real Estate Full timeThe role As a member of our Harpenden Residential Agency team you will play an integral part in representing the firm's brand and act as a first point of contact for our clients, alongside this there will be some administrative duties required in order to support our team. Responsibilities •Conducting viewings on behalf of the sales team with...
-
Bank Reception Administrator
6 months ago
Harpenden, United Kingdom Spire Healthcare Full time**Bank Patient Administrator | Administration / Reception Department | Customer Service, Patient Facing | Harpenden | Bank** Spire Harpenden Hospital are looking to bring on a Bank Reception Administrator to join their established team on a bank basis. This is a brilliant opportunity for you to progress your customer service experience in an administrative...