Care Coordinator Administrator

4 weeks ago


Harpenden, Hertfordshire, United Kingdom Harpenden Health PCN Full time

About the Role

Harpenden Health PCN is seeking a dedicated and enthusiastic Care Coordinator Administrator to join our team. This part-time permanent role will involve working between 18-22 hours per week, with flexibility around school hours (if applicable).

Key Responsibilities

  • Establish strong working relationships with GPs and practice teams, working collaboratively with other Care Co-ordinators, Social Prescribing Link Workers, and Health and Wellbeing Coaches.
  • Act as a champion for personalised care and shared decision making within the PCN, assisting in monthly MDT meetings and establishing and maintaining links with our Care Homes.
  • Liaise with our Clinical Pharmacist teams to ensure patients receive timely and appropriate medication reviews.
  • Ensure regular and effective communication with our local support agencies within and outside the NHS.

Requirements

  • Experience of working within multi-professional team environments.
  • Excellent communication skills, including written and oral communication, and a clear and polite telephone manner.
  • Good knowledge of MS Office and Outlook.
  • Strong organisational skills, including planning, prioritising, time management, and record keeping.
  • Good interpersonal skills and the ability to work flexibly and enthusiastically within a team or on own initiative.

Personal Qualities

  • Ability to actively listen, empathise with people, and provide personalised support in a non-judgemental way.
  • Ability to provide a culturally sensitive service, supporting people from all backgrounds and communities, respecting lifestyles, and diversity.
  • Commitment to reducing health inequalities and proactively working to reach people from diverse communities.

About Us

Harpenden Health PCN is a group of 3 high-achieving practices, aiming to provide a patient-friendly quality service to our 45,000 patients. We enjoy multidisciplinary team working and the opportunities that collaborative working in a PCN brings.



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