Technical Help Desk Specialist
2 weeks ago
We are seeking an experienced IT Support Engineer to join our dynamic team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients. This includes resolving technical issues, escalating complex problems, and collaborating with cross-functional teams to deliver high-quality solutions.
Responsibilities:
- Provide expert-level technical support to clients via phone, email, and chat.
- Collaborate with internal stakeholders to resolve complex technical issues.
- Develop and maintain relationships with clients to ensure high levels of satisfaction.
- Stay up-to-date with industry trends and emerging technologies to drive innovation and improvement.
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Help Desk Technical Lead
2 weeks ago
Birmingham, Birmingham, United Kingdom Breath HR Full timeIf you're looking for a challenging and rewarding career opportunity, look no further than our Help Desk Technical Lead position. As a key member of our team, you will be responsible for leading the delivery of exceptional customer service and technical support to our clients.About the Role:Lead a team of IT support specialists to deliver timely and...
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Technical Help Desk Representative
2 weeks ago
Birmingham, Birmingham, United Kingdom CV-Library Full timeAbout the JobWe are looking for a dedicated Technical Help Desk Representative to join our team at CV-Library in Birmingham, West Midlands. As a key member of our customer support team, you will be responsible for providing expert assistance to customers via phone, email, and live chat.The successful candidate will have previous experience in customer...
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Help Desk Engineer
2 weeks ago
Birmingham, Birmingham, United Kingdom Onyx-Conseil Full timeLA International is pleased to announce an exciting opportunity for a Help Desk Engineer to join their team. As a Help Desk Engineer, you will be responsible for providing technical assistance to users and resolving a range of technical issues. This will include troubleshooting software and hardware problems, as well as completing administrative tasks within...
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Technical Help Desk Expert
1 month ago
Birmingham, Birmingham, United Kingdom West Midlands Police Full timeWe are looking for a highly motivated and experienced Technical Help Desk Expert to join our team at West Midlands Police in Birmingham. In this role, you will be responsible for providing technical assistance to employees, troubleshooting hardware and software issues, and implementing new technologies.The successful candidate will have a strong background...
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Help Desk Trainee
1 month ago
Birmingham, Birmingham, United Kingdom Getting In Limited Full timeJob Title: Help Desk TraineeJob Type: Full-timeSalary:£22,000 - £28,000 per annum (depending on experience)About the Role:We are looking for a talented and enthusiastic individual to join our IT Service Desk team as a Help Desk Trainee. As a trainee, you will work under the guidance of experienced team members to develop your skills and knowledge in...
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Technical Help Desk Engineer
2 weeks ago
Birmingham, Birmingham, United Kingdom Searchability® Full time £35,000Job Description: We are looking for a skilled Service Desk Technical Analyst to join our team in Birmingham. The successful candidate will have experience in providing technical support to clients and will be responsible for managing escalated issues.Key Responsibilities:Provide 3rd line support with networking tasks and project workDeploy and maintain...
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Help Desk Team Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom L&G Recruitment Full timeJob Title: Help Desk Team ManagerCompany Overview: L&G Recruitment is a leading recruitment agency that connects talented professionals with exciting job opportunities. We are currently seeking an experienced Help Desk Team Manager to join our team.Salary: The estimated annual salary for this role is £55,000 - £65,000 depending on experience and...
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Senior Help Desk Engineer
2 weeks ago
Birmingham, Birmingham, United Kingdom CV-Library Full time**Job Overview:**We are looking for a highly skilled Service Delivery Analyst to join our team in Birmingham. This is a key role that will provide 2nd and 3rd line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported efficiently.About the Job:This Service Delivery Analyst position involves...
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Help Desk Technician Lead
4 weeks ago
Birmingham, Birmingham, United Kingdom Contact Government Services, LLC Full timeAbout the JobWe are looking for an experienced Senior Help Desk Operator to join our team at Contact Government Services, LLC. As a key member of our IT support team, you will be responsible for providing top-notch technical support and services to our end-users.About the Role:Provide advanced technical support and troubleshooting services to...
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Help Desk Expert
6 days ago
Birmingham, Birmingham, United Kingdom WestSpring IT Ltd Full timeAbout the RoleAs a Help Desk Expert at WestSpring IT Ltd, you'll play a crucial role in providing exceptional IT support and services to our clients. Our team's collaborative environment and commitment to innovation make this an exciting opportunity for someone looking to grow their career.This position involves working closely with the team to diagnose and...
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IT Technical Support Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom CV-Library Full time**Job Summary:**We are seeking an experienced IT Technical Support Specialist to join our team in Birmingham. This is a critical role that will provide 2nd and 3rd line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported efficiently.About the Role:This Senior Help Desk Engineer position...
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Help Desk Team Member
7 days ago
Birmingham, Birmingham, United Kingdom MMP Consultancy Full timeJob Title: Help Desk Team MemberAre you a customer service expert looking for a new challenge? Do you have excellent communication skills and a passion for delivering outstanding service?We are seeking a highly motivated and organized Help Desk Team Member to join our fast-paced call centre environment. As a key member of our operational team, you will play...
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Technical Service Desk Analyst
2 weeks ago
Birmingham, Birmingham, United Kingdom Lynx Recruitment Ltd Full timeWe are seeking a highly skilled Technical Service Desk Analyst to join our client's Service Desk team in Birmingham.As a key member of the team, you will be responsible for resolving technical issues, providing timely support, and ensuring seamless communication with stakeholders.The ideal candidate will have a strong background in IT support, with expertise...
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Technical Support Specialist
1 week ago
Birmingham, Birmingham, United Kingdom N Consulting Limited Full timeN Consulting Limited is seeking a skilled Technical Support Specialist to join their team in Birmingham, UK.This contract position offers a competitive salary of £35,000 per annum.Job Description:As a Help Desk Analyst, you will be responsible for providing technical support to end-users via voice calls, email, or remote desktop assistance.Your primary...
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Technical Service Desk Analyst
1 week ago
Birmingham, Birmingham, United Kingdom Searchability Full timeService Desk Analyst: Our company is looking for a skilled Technical Service Desk Analyst to join our team in Birmingham. As a Service Desk Analyst, you will be responsible for providing 1st and 2nd line support, including logging incidents into our service desk system and managing tickets triaged from front-line support. Additionally, you will provide 3rd...
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Technical Service Desk Analyst
2 weeks ago
Birmingham, Birmingham, United Kingdom N Consulting Limited Full timeAbout the RoleThis is a challenging and rewarding opportunity for a skilled Technical Service Desk Analyst to join our team at N Consulting Limited.The successful candidate will be responsible for providing excellent customer service, troubleshooting technical issues, and documenting technical processes.The estimated salary for this position is £30,000 -...
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Technical Support Specialist
1 month ago
Birmingham, Birmingham, United Kingdom SSP Full timeAt SSP, we are seeking a talented Technical Support Specialist to join our team. This is a fantastic opportunity for an IT professional looking to take their career to the next level.About the RoleWe are looking for someone who can provide exceptional customer service and technical support to our clients. As a Technical Support Specialist, you will be the...
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Technical Support Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom Contact Government Services, LLC Full timeJob SummaryWe are seeking a highly skilled Senior Help Desk Operator to join our team at Contact Government Services, LLC. As a key member of our IT support team, you will be responsible for providing exceptional technical support and services to our end-users.About the Role:Provide Level 1 & 2 Help Desk (PC Assist) support services to end-users.Assist with...
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Technical Service Desk Engineer
3 weeks ago
Birmingham, Birmingham, United Kingdom In Technology Group Full timeWe are looking for a Technical Service Desk Engineer to join our In Technology Group team in Birmingham. The successful candidate will be responsible for delivering 2nd and 3rd line support within an ITIL-based service desk environment.The ideal candidate will have strong networking knowledge, including TCP/IP, DNS, DHCP, VPNs, and firewall management...
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Technical Service Desk Analyst
2 weeks ago
Birmingham, Birmingham, United Kingdom CV-Library Full timeAbout the RoleWe are currently looking for a Technical Service Desk Analyst to join our growing technical team. As a key member of our service desk, you will be responsible for providing high-level technical support to clients, ensuring prompt and effective resolution of complex IT issues. The ideal candidate will have strong knowledge of Microsoft...