Help Desk Trainee
5 days ago
Job Title: Help Desk Trainee
Job Type: Full-time
Salary:£22,000 - £28,000 per annum (depending on experience)
About the Role:
We are looking for a talented and enthusiastic individual to join our IT Service Desk team as a Help Desk Trainee. As a trainee, you will work under the guidance of experienced team members to develop your skills and knowledge in providing excellent customer service and support.
Main Responsibilities:
- Assist in resolving technical issues: Work alongside experienced technicians to resolve user queries and problems.
- Learn from experience: Develop your skills and knowledge by participating in training sessions and workshops.
- Build relationships: Establish strong relationships with colleagues and users to ensure effective communication and collaboration.
- Contribute to process improvements: Assist in identifying areas for improvement and implementing changes to enhance service delivery.
About Us:
Getting In Limited values diversity and inclusion, and we are committed to creating a welcoming and supportive environment for all employees.
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