Help Desk Technician Lead
2 weeks ago
We are looking for an experienced Senior Help Desk Operator to join our team at Contact Government Services, LLC. As a key member of our IT support team, you will be responsible for providing top-notch technical support and services to our end-users.
About the Role:
- Provide advanced technical support and troubleshooting services to end-users.
- Collaborate with internal teams to develop and implement process improvements.
- Design and deliver training programs for new employees.
- Analyze and report on technical support metrics and trends.
About Us:
Contact Government Services, LLC is a leader in government contracting services, dedicated to simplifying and enhancing government operations.
We prioritize honesty, professionalism, and quality work in everything we do.
What We Offer:
- A competitive salary range of $70,000 - $90,000 per annum, depending on experience.
- A comprehensive benefits package, including health, dental, and vision insurance.
- A dynamic and supportive work environment with opportunities for professional growth.
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