Technical Service Desk Engineer

4 days ago


Birmingham, Birmingham, United Kingdom In Technology Group Full time

We are looking for a Technical Service Desk Engineer to join our In Technology Group team in Birmingham. The successful candidate will be responsible for delivering 2nd and 3rd line support within an ITIL-based service desk environment.

The ideal candidate will have strong networking knowledge, including TCP/IP, DNS, DHCP, VPNs, and firewall management (Sophos preferred). Experience with VMware virtualization, Microsoft Azure, and HP server and networking hardware is also desirable.

  • Deploy, configure, and maintain software, hardware, and networks, including Active Directory, MFD printers, and scanners.
  • Assist with networking and infrastructure, including managing Active Directory, backups, phone systems, and file security permissions.
  • Support the administration of on-premises and cloud-based environments.

Salary: £37,500 - £42,000 per annum, depending on experience.

Key responsibilities:

This role involves providing out-of-hours cover on a rota basis and performing remote maintenance as needed.



  • Birmingham, Birmingham, United Kingdom Air IT Full time

    Are you ready to embark on an exciting career journey as a 1st Line Service Desk Engineer? At Air IT, we're looking for a talented individual to provide exceptional customer service, troubleshoot technical issues, and drive business success.About the Role:Provide world-class customer service to end-users and stakeholdersAct as the primary point of contact...

  • IT Service Desk Lead

    4 weeks ago


    Birmingham, Birmingham, United Kingdom Chapman Tate Associates Full time

    Job Title: Service Desk ManagerJob Summary:ChapmanTate Associates is working in partnership with a well-established Managed Service Provider to recruit a talented and dynamic Service Desk Manager. In this role, you will lead a team of 20-25 engineers across 1st, 2nd, and 3rd line support while also remaining hands-on with technical duties, particularly in...


  • Birmingham, Birmingham, United Kingdom In Technology Group Full time

    In Technology Group is seeking a talented Senior Service Desk Analyst / Engineer to join our team in Birmingham. This critical role will provide 2nd and 3rd line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported efficiently.This is a fantastic opportunity to work with a leading company in...


  • Birmingham, Birmingham, United Kingdom Laraveldaily Full time

    Laraveldaily is a leading Managed Service Provider in Birmingham, seeking an experienced Service Desk Engineer to join our team.This is a fantastic opportunity for someone who wants to grow their career and develop their skills in IT support and service delivery.The successful candidate will have excellent communication skills, be able to work well under...


  • Birmingham, Birmingham, United Kingdom Jumar Solutions Full time

    Jumar Solutions is seeking a skilled Technical Service Desk Lead to join their team in Birmingham. As a Technical Service Desk Lead, you will be responsible for overseeing the technical operations of the Managed Service Centre, with a particular focus on cloud services and data protection. The role involves working 2-3 days in our client's office and the...


  • Birmingham, Birmingham, United Kingdom SSP Full time

    Are you an IT professional looking for a new challenge? We are seeking a skilled IT Service Desk Professional to join our team at SSP. This is a great opportunity to develop your skills and take your career to the next level.About the RoleWe are looking for someone who can provide excellent technical support and customer service to our clients. As an IT...


  • Birmingham, Birmingham, United Kingdom SF Recruitment Full time

    **Job Title:** IT Service Desk AdministratorJob Description:SUPPORT OUR ICT DEPARTMENT AS AN IT SERVICE DESK ADMINISTRATOR. This is an exciting opportunity to develop your skills and knowledge in technical support, while contributing to the delivery of exceptional ICT services to our customers.About the Role:We are seeking a highly skilled and motivated...


  • Birmingham, Birmingham, United Kingdom Getting In Limited Full time

    Job Title: IT Service Desk ApprenticeJob Type: ApprenticeshipSalary:£18,000 - £23,000 per annum (depending on experience)About the Role:We are seeking an ambitious and dedicated individual to join our IT Service Desk team as an IT Service Desk Apprentice. As an apprentice, you will work alongside experienced team members to gain hands-on experience and...

  • Service Desk Analyst

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Searchability® Full time

    Service Desk Analyst Job DescriptionThe Service Desk Analyst role is a key position within our company, responsible for providing high-quality technical support to our customers. The successful candidate will have excellent communication skills, a strong understanding of ITIL principles, and experience working with Windows operating systems, Microsoft Active...


  • Birmingham, Birmingham, United Kingdom CV Technical Full time

    Multi-Skilled Service Engineer RoleWe are seeking a skilled Multi-Skilled Service Engineer to join our team at CV Technical. This role is ideal for individuals who thrive in fast-paced environments and possess strong technical expertise.Key Responsibilities:Ensuring the production facility is running smoothly and efficiently.Collaborating with the...


  • Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Limited Full time

    Job OverviewRise Technical Recruitment Limited is seeking a skilled Technical Field Service Engineer to join their team. This exciting opportunity will involve visiting clients across the Midlands, conducting PPM, installs, and servicing of specialist equipment.About the RoleThis field-based role offers the chance to work on technical projects for a leading...


  • Birmingham, Birmingham, United Kingdom West Midlands Police Full time

    We are looking for a highly motivated and experienced Technical Help Desk Expert to join our team at West Midlands Police in Birmingham. In this role, you will be responsible for providing technical assistance to employees, troubleshooting hardware and software issues, and implementing new technologies.The successful candidate will have a strong background...


  • Birmingham, Birmingham, United Kingdom Contact Government Services, LLC Full time

    Job DescriptionAs a Senior Help Desk Operator, you will be responsible for delivering high-quality technical support services to our end-users, ensuring seamless operation of our systems and infrastructure.Key Responsibilities:Manage and resolve technical issues promptly and efficiently.Develop and maintain knowledge of our systems, applications, and...


  • Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Full time

    Rise to the Challenge as a Technical LeadAs a seasoned Building Services Engineer, you have the opportunity to take on a technical lead role in our Commercial Projects department. We're looking for an individual who can drive innovation and excellence in design, forecasting, and project delivery.The RoleYou will work closely with our team to develop...


  • Birmingham, Birmingham, United Kingdom L&G Recruitment Full time

    Job Description:L&G Recruitment is looking for an experienced Service Desk Team Manager to lead our team. As a key member of our operations team, you will play a critical role in driving the success of our Service Desk team.About the Job:The Service Desk Team Manager will be responsible for overseeing the performance of the Service Desk team, ensuring timely...


  • Birmingham, Birmingham, United Kingdom Premier Technical Recruitment Full time

    Premier Technical Recruitment is currently seeking a skilled Field Service Engineer to complement our client's professional maintenance and service engineering team. This role will involve the installation, service, and repair of special purpose waste compactors and baling systems across the Birmingham/Midlands region.Job Description:Installation, service,...


  • Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Full time

    Technical Engineer PositionWe are seeking a skilled and experienced Field Service Engineer to join our team at Rise Technical Recruitment. This position provides technical progression to senior roles, with a focus on performing maintenance and repairs on medical equipment, providing excellent customer service, and collaborating with colleagues to achieve...


  • Birmingham, Birmingham, United Kingdom Jumar group Full time

    Jumar Group's award-winning services client in Birmingham seeks an experienced Technical Service Desk Manager to drive performance, maintain operational standards, and ensure top-tier client service in a Cloud-based environment.Key ResponsibilitiesThe successful candidate will oversee technical operations, support shift leaders, facilitate training, develop...


  • Birmingham, Birmingham, United Kingdom context recruitment Full time

    Established organisation seeking a skilled NOC Engineer to solve connectivity issues and ensure smooth network operations. Located in the UK, this role offers up to £40,000 PA plus excellent benefits. The ideal candidate will have previous experience working in a busy NOC or Service Desk role and a solid understanding of LAN/WAN technologies.Job...

  • Help Desk Trainee

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Getting In Limited Full time

    Job Title: Help Desk TraineeJob Type: Full-timeSalary:£22,000 - £28,000 per annum (depending on experience)About the Role:We are looking for a talented and enthusiastic individual to join our IT Service Desk team as a Help Desk Trainee. As a trainee, you will work under the guidance of experienced team members to develop your skills and knowledge in...