Administrative Coordinator for Diabetic Retinal Screening

7 days ago


Barrow, Cumbria, United Kingdom North Cumbria Integrated Care NHS Foundation Trust Full time

About the Job

We are seeking a skilled Administrative Coordinator to join our Diabetic Retinal Screening Team. As an Administrative Coordinator, you will play a critical role in supporting the delivery of high-quality patient care, while also contributing to the development of service improvements.

Key Responsibilities

  1. Handle incoming calls from patients and families, providing exceptional customer service and support.
  2. Make appointments and schedule surgeries, ensuring that patients receive timely and efficient care.
  3. Update patient data accurately and efficiently, using software and systems to track progress.
  4. Contribute to the development of service improvements, working closely with the team to identify areas for growth and implementing changes where necessary.

Requirements

To succeed in this role, you will need:

  • Previous experience in an administrative role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with patients, families, and colleagues.
  • Able to work effectively in a fast-paced environment, handling multiple tasks simultaneously.
  • Maintain accurate records, using software and systems to track patient data and progress.

Benefits

We offer a competitive salary, excellent benefits package, and opportunities for career development and progression.

Estimated salary: £28,000 - £35,000 per annum, depending on experience.


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