Front Office Team Lead

5 days ago

Cardiff, Cardiff, United Kingdom Celtic Manor Resort Full time

Job Summary

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at the Celtic Manor Resort. As a Front Office Supervisor, you will be responsible for supporting and implementing department standards, ensuring that they are practiced by the Front of House team throughout your shift.

Key Responsibilities

  • Provide exceptional guest service experience for all guests, from arrival to departure.
  • Ensure training is conducted to Resort standard and reflects business needs.
  • Support and implement department standards, ensuring they are practiced by the Front of House team.
  • Lead and motivate the Front of House team to deliver outstanding service.

Requirements

  • Experience in the Rooms Division sector of the hospitality industry.
  • Knowledge of 'Opera' would be beneficial but not essential.
  • Excellent people management skills and ability to lead a team.
  • Passion for the hospitality industry and ability to deliver outstanding service.

What We Offer

  • A range of incredible perks, including lifestyle and retail discounts for you and your family.
  • Career development opportunities that are unique to you.
  • A supportive and dynamic work environment.

About Us

The Celtic Manor Resort is a luxury lifestyle experience that offers refinement and sophistication in every detail. We are operated on behalf of the Welsh Rugby Union and are located in the heart of Cardiff, making us the perfect base for match days and any occasion to explore the city.

  • Front Office Team Lead

    5 days ago

    Cardiff, Cardiff, United Kingdom The Celtic Collection Full time

    Job Title: Front Office SupervisorAbout the Role:We are seeking a talented and experienced Front Office Supervisor to join our team at The Celtic Collection. As a Front Office Supervisor, you will be responsible for supporting and implementing department standards, ensuring that they are practiced by the Front of House team throughout your shift.Key...

  • Front Office Team Lead

    5 days ago

    Cardiff, Cardiff, United Kingdom The Celtic Collection Full time

    Job Title: Front Office SupervisorAbout the Role:We are seeking a talented and experienced Front Office Supervisor to join our team at The Celtic Collection. As a Front Office Supervisor, you will be responsible for supporting and implementing department standards, ensuring that they are practiced by the Front of House team throughout your shift.Key...

  • Reception & Office Services Team Lead

    7 days ago

    Cardiff, Cardiff, United Kingdom Intelligent Office UK Limited Full time

    Job Title: Reception & Office Services Team LeadJob Summary:We are seeking a highly skilled and experienced Reception & Office Services Team Lead to join our team at Intelligent Office UK Limited. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our Cardiff office, including the management of our...

  • Reception & Office Services Team Lead

    5 days ago

    Cardiff, Cardiff, United Kingdom Intelligent Office UK Limited Full time

    Job Title: Reception & Office Services Team LeadJob Summary:We are seeking a highly skilled and experienced Reception & Office Services Team Lead to join our team at Intelligent Office UK Limited. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our Cardiff office, including the management of our...

  • Reception & Office Services Team Lead

    5 days ago

    Cardiff, Cardiff, United Kingdom Intelligent Office UK Limited Full time

    Job Title: Reception & Office Services Team LeadJob Summary:We are seeking a highly skilled and experienced Reception & Office Services Team Lead to join our team at Intelligent Office UK Limited. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our office, including the management of our print room,...

  • Reception & Office Services Team Lead

    7 days ago

    Cardiff, Cardiff, United Kingdom Intelligent Office UK Limited Full time

    Job Title: Reception & Office Services Team LeadJob Summary:We are seeking a highly skilled and experienced Reception & Office Services Team Lead to join our team at Intelligent Office UK Limited. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our office, including the management of our print room,...

  • Assistant Front Office Manager

    17 hours ago

    Cardiff, Cardiff, United Kingdom AccorHotel Full time

    Job SummaryWe are seeking a highly motivated and experienced Front Office Manager to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for leading and inspiring our front office staff to deliver exceptional guest experiences.Key ResponsibilitiesLead and Inspire: Oversee daily front office operations, ensuring...

  • Assistant Front Office Manager

    14 hours ago

    Cardiff, Cardiff, United Kingdom AccorHotel Full time

    Job SummaryWe are seeking a highly motivated and experienced Front Office Manager to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for leading and inspiring our front office staff to deliver exceptional guest experiences.Key ResponsibilitiesLead and Inspire: Oversee daily front office operations, ensuring...

  • Front of House Team Lead

    5 days ago

    Cardiff, Cardiff, United Kingdom Loungers Full time

    About the RoleWe are seeking a highly motivated and experienced Front of House Supervisor to join our team at Loungers. As a key member of our management team, you will be responsible for delivering exceptional customer service and leading a team of front of house staff to ensure a seamless and enjoyable experience for our customers.Key ResponsibilitiesLead...

  • Assistant Front Office Manager

    2 days ago

    Cardiff, Cardiff, United Kingdom Novotel Cardiff Centre Full time

    Job Title: Assistant Front Office ManagerAbout Us:Novotel Cardiff Centre is a leading hotel chain that offers a unique blend of style, comfort, and exceptional service. Our hotel is strategically located near major attractions, making it an ideal choice for both business and leisure travelers.Job Summary:We are seeking a highly motivated and customer-focused...

  • Assistant Front Office Manager

    2 days ago

    Cardiff, Cardiff, United Kingdom Novotel Cardiff Centre Full time

    Job Title: Assistant Front Office ManagerAbout Us:Novotel Cardiff Centre is a leading hotel chain that offers a unique blend of style, comfort, and exceptional service. Our hotel is strategically located near major attractions, making it an ideal choice for both business and leisure travelers.Job Summary:We are seeking a highly motivated and customer-focused...

  • Operations Manager

    7 days ago

    Cardiff, Cardiff, United Kingdom Intelligent Office UK Limited Full time

    Job Title: Reception & Office Services Team LeadJob Summary:We are seeking a highly skilled and experienced Reception & Office Services Team Lead to join our team at Intelligent Office UK Limited. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our Cardiff office, including the management of our...

  • Operations Manager

    5 days ago

    Cardiff, Cardiff, United Kingdom Intelligent Office UK Limited Full time

    Job Title: Reception & Office Services Team LeadJob Summary:We are seeking a highly skilled and experienced Reception & Office Services Team Lead to join our team at Intelligent Office UK Limited. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our Cardiff office, including the management of our...

  • Front Office Manager

    7 days ago

    Cardiff, Cardiff, United Kingdom Novotel Cardiff Centre Full time

    Job Title: Assistant Front Office ManagerAbout Us: Novotel Cardiff Centre is a stylish and comfortable hotel located in a quiet area, close to many local attractions. Our hotel offers a range of amenities, including a gym, swimming pool, and steam room, as well as a restaurant and bar serving local and international cuisine.Job Summary: We are seeking a...

  • Assistant Front Office Manager

    7 days ago

    Cardiff, Cardiff, United Kingdom Novotel Cardiff Centre Full time

    Job Title: Assistant Front Office ManagerAbout Us: Novotel Cardiff Centre is a stylish and comfortable hotel located in a quiet area, close to many local attractions. Our hotel offers a range of amenities, including a gym, swimming pool, and steam room, as well as a restaurant and bar serving local and international cuisine.Job Summary: We are seeking a...

  • Customer Service Team Leader

    7 days ago

    Cardiff, Cardiff, United Kingdom Intelligent Office UK Limited Full time

    Job Title: Reception & Office Services Team LeadJob Summary:We are seeking a highly skilled and experienced Reception & Office Services Team Lead to join our team at Intelligent Office UK Limited. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our Cardiff office, including the management of our...

  • Customer Service Team Leader

    5 days ago

    Cardiff, Cardiff, United Kingdom Intelligent Office UK Limited Full time

    Job Title: Reception & Office Services Team LeadJob Summary:We are seeking a highly skilled and experienced Reception & Office Services Team Lead to join our team at Intelligent Office UK Limited. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our Cardiff office, including the management of our...

  • Customer Service Team Leader

    7 days ago

    Cardiff, Cardiff, United Kingdom Intelligent Office UK Limited Full time

    Job Title: Reception & Office Services Team LeadJob Summary:We are seeking a highly skilled and experienced Reception & Office Services Team Lead to join our team at Intelligent Office UK Limited. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our Cardiff office, including the management of our...

  • Customer Service Team Leader

    5 days ago

    Cardiff, Cardiff, United Kingdom Intelligent Office UK Limited Full time

    Job Title: Reception & Office Services Team LeadJob Summary:We are seeking a highly skilled and experienced Reception & Office Services Team Lead to join our team at Intelligent Office UK Limited. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our Cardiff office, including the management of our...

  • Front Office Coordinator

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Williams Lea Limited Full time

    Front Office Coordinator Location: Cardiff Contract: Full Time Work Model: Office Based Shifts: 37.5 hours per week, Monday to Friday, with shifts from 8.15am to 4.45pm or 9.00am to 5.30pm. Occasionally working until 6pm for key events. About Williams Lea Limited Williams Lea Limited is a premier global provider of essential business support...