Reception Team Leader Head

2 weeks ago


London, Greater London, United Kingdom Splendid Hospitality Group Full time

We are looking for a highly motivated and experienced Reception Team Leader Head to join our team at Hilton London Bankside. In this role, you will be responsible for maintaining good working relationships with colleagues and assisting across the hotel.

The estimated salary for this role is £38,000 - £48,000 per annum, depending on experience. As a key member of our team, you will be expected to develop your leadership ability, particularly in the areas of employee engagement, recruitment, workforce planning and job chats.

Key Responsibilities:

  • Maintain a comprehensive set of departmental standards and procedures
  • Oversee implementation of these standards and ensure staff are trained accordingly
  • Counsel staff, providing constructive feedback to enhance performance
  • Have all-round knowledge of the different shifts and responsibilities of all team members

Benefits:

  • Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage
  • Employee Recognition, Rewards and Events
  • Recommend a Friend – £350
  • Season Tickets Loan
  • Cycle to Work Schemes
  • Discount Chiropodist & Back therapy in the Hotel
  • Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym
  • Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc
  • Opportunities to work and support our Local Communities


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