Reception Team Leader
2 days ago
A prestigious law firm in Chancery Lane is seeking a highly skilled Reception Team Leader to join their team.
About the Role
- To provide exceptional customer service, ensuring clients have a positive experience when visiting the office.
- Manage the Front of House team, maintaining high standards and motivating staff to deliver outstanding service.
Key Responsibilities
- Answering telephones and routing incoming calls.
- Ensuring standards and procedures are kept under review and aligned with best practices.
- Producing and operating the reception rota, checking future planned absences and planning cover.
- Preparing budgets for boardrooms and the firm's café.
Requirements
- Proven experience in a leadership or supervisory capacity.
- Experience managing teams and performance management matters.
- Previous experience working in a law firm.
Estimated Salary: £38,500 per annum
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