Reception Team Lead
4 weeks ago
**About the Role**
We are seeking an experienced Reception Services Manager to lead our team and provide exceptional customer service. As a key member of our team, you will be responsible for:
- Managing a large team within a corporate environment
- Overseeing event planning, reception, switchboard, and AV services teams
- Setting and monitoring service standards to ensure a high level of service across the board
In addition to your management responsibilities, you will also be expected to:
- Assist clients with various projects
- Work closely with other service providers on site to ensure seamless service delivery
To succeed in this role, you will need:
- Experience of managing multiple departments in a busy environment
- Excellent time management and leadership skills
- Able to think outside the box and come up with innovative ideas to improve processes
We offer a competitive salary of £42,500 per annum, plus excellent benefits including enhanced annual leave, pension contributions, life insurance, and more.
The successful candidate will be based at one of the world's largest general insurance & reinsurance companies in the city.
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