Reception and Service Team Lead
3 days ago
We are looking for an experienced Reception and Service Team Lead to join our team at Accor Hotels. This is an exciting opportunity to lead and motivate a team of receptionists to deliver exceptional customer service.
Job Overview:
The successful candidate will be responsible for leading the front office team to ensure high standards of customer service are maintained. You will also be required to participate in revenue and sales activities, recruit and train new staff, and deal with guest enquiries and complaints.
Key Skills:
- Exceptional leadership and communication skills
- Ability to work flexible hours including evenings, weekends, and public holidays
- Strong organizational skills with ability to prioritize tasks
Benefits:
- Fantastic career and training opportunities
- Excellent working conditions with a supportive team
- Hotel discounts and benefits worldwide
Salary: £25,000 - £35,000 per annum depending on experience
-
Reception Team Lead
4 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full time**About the Role**We are seeking an experienced Reception Services Manager to lead our team and provide exceptional customer service. As a key member of our team, you will be responsible for:Managing a large team within a corporate environmentOverseeing event planning, reception, switchboard, and AV services teamsSetting and monitoring service standards to...
-
Reception Team Lead
3 weeks ago
London, Greater London, United Kingdom ME London Hotel Full timeJob Title: Reception Team Lead - ME London HotelWe are looking for a talented and motivated individual to join our team as a Reception Team Lead. The successful candidate will be responsible for supervising daily shifts at Reception, fostering a positive and efficient environment, and ensuring the smooth running of guest check-ins and check-outs.This is a...
-
Reception Team Lead
3 hours ago
London, Greater London, United Kingdom The Law Support Group Full timeAbout the CompanyThe Law Support Group is a leading firm based in Chancery Lane, offering outstanding service to its clients. We are seeking a highly skilled Reception Team Lead to join our team.Job DescriptionThis role involves managing a small reception team and ensuring that our clients receive exceptional service upon arrival. Key responsibilities...
-
Corporate Reception Manager
4 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full time**Job Description:**Company OverviewPortico Corporate Reception Management is a leading provider of corporate reception services. We are seeking a highly skilled Reception Services Manager to oversee our team and provide exceptional customer service.ResponsibilitiesManage a large team within a corporate environmentOversee event planning, reception,...
-
Reception Team Lead
3 days ago
London, Greater London, United Kingdom Front of House Recruitment Full timeJob Overview: Reception Team LeadOur esteemed Front of House Recruitment team in Central London seeks an accomplished Reception Team Lead to take charge of our front-of-house operations. This pivotal role requires a highly organized, communicative, and empathetic individual who can lead by example, drive results, and build a cohesive team.About the...
-
Portico Corporate Reception Management
1 month ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeAbout the RolePortico Corporate Reception Management is seeking a skilled Reception and Hospitality Manager to oversee our team at a law firm located near Chancery Lane station. The successful candidate will be responsible for managing the reception, meeting room setup, and IT troubleshooting services on site.The Reception and Hospitality Manager will have...
-
Reception Team Manager
3 days ago
London, Greater London, United Kingdom The Carlton Tower - Reception Full timeAbout The JobThis is an exciting opportunity for a highly motivated and experienced Guest Relations Team Leader to join our dynamic team at The Carlton Tower. As a key member of the reception team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable. Your leadership skills and attention to...
-
Reception Team Lead
3 weeks ago
London, Greater London, United Kingdom Thistle Bloomsbury Park Full timeWe are seeking a talented Reception Team Lead to join our team at Thistle Marble Arch.This is an excellent opportunity to develop your leadership skills and take on new challenges in a dynamic and fast-paced environment. As a key member of our team, you will be responsible for leading the reception team to deliver exceptional guest experiences, driving sales...
-
Reception Team Lead
3 weeks ago
London, Greater London, United Kingdom Harts Group Full timeHarts Group is a community of talented individuals creating award-winning food and drink experiences. We are looking for a skilled Reception Team Lead to join our El Pastor team in Battersea, London. This exciting opportunity comes with a competitive salary package, including a salary range up to £41,484 per annum, and access to various benefits that...
-
Building Reception Supervisor
3 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeWe are looking for an experienced Building Reception Supervisor to join our team at Portico Corporate Reception Management. As a key member of the Front of House team, you will be responsible for ensuring that the reception area is welcoming and efficient, providing exceptional customer service to visitors and staff alike.You will supervise a team of...
-
Reception Supervisor Lead
3 weeks ago
London, Greater London, United Kingdom The Delaunay Team Full timeKey Responsibilities- Providing exceptional customer service, ensuring all guests feel welcome and valued- Managing the reception desk, including supervising staff and handling phone calls- Ensuring seamless guest experiences, from arrival to departureWhat We're Looking For- Previous experience in a similar role, preferably in hospitality- Excellent...
-
Reception and Guest Services Lead
3 weeks ago
London, Greater London, United Kingdom Thistle Bloomsbury Park Full timeRole OverviewAs a Reception and Guest Services Lead at Thistle Bloomsbury Park, you will play a vital role in shaping the guest experience. Your primary responsibility will be to lead a high-performing team of reception staff, ensuring that every interaction with our guests is warm, welcoming, and memorable.To succeed in this role, you will need to...
-
London, Greater London, United Kingdom Portico Corporate Reception Management Full timePortico Corporate Reception ManagementWe are seeking a highly skilled and experienced Guest Services Team Leader to join our team in London. As a key member of our leadership team, you will be responsible for overseeing the ticketing system, supervising a team of Welcome Hosts, and ensuring exceptional customer service.About the RoleThis is an exciting...
-
Reception Team Lead Supervisor
2 days ago
London, Greater London, United Kingdom The Royal Horseguards Hotel Full timeAbout the RoleAs a Reception Team Lead Supervisor, you will play a key role in ensuring the smooth operation of our front desk. You will be responsible for managing the day-to-day activities of our reception team, handling guest inquiries, resolving issues, and maintaining a high level of customer satisfaction.Our ideal candidate will have previous...
-
Reception Team Lead
3 days ago
London, Greater London, United Kingdom The Hoxton Holborn Full timeCompany OverviewHolborn, a vibrant and cosmopolitan area in the heart of London, is home to The Hoxton Holborn. This stylish hotel offers 230 bedrooms, a restaurant, bar, and event spaces, making it an ideal destination for both business and leisure travelers.At The Hoxton Holborn, we pride ourselves on providing exceptional customer service, with a focus on...
-
Reception Team Lead
3 hours ago
London, Greater London, United Kingdom New Vision Recruitment Limited Full timeElite Reception Team MemberA unique opportunity has emerged for a skilled receptionist to join an esteemed international law firm located close to Liverpool Street.The ideal candidate will possess excellent communication skills, a proactive approach, and the ability to work effectively under pressure.The role entails managing multiple client reception desks,...
-
Rapport Reception Team Lead
4 weeks ago
London, Greater London, United Kingdom Lovin- JobBoard Full timeAbout the OpportunityWe are seeking a highly skilled and experienced RAPPORT RECEPTION TEAM LEAD to join our team at Rapport, a leading provider of corporate guest services. In this role, you will be responsible for leading and motivating a team of receptionists, providing exceptional customer service, and ensuring seamless communication with clients and...
-
Reception Team Lead
3 weeks ago
London, Greater London, United Kingdom Nuffield Health Brentwood Full timeNuffield Health Brentwood is recruiting for a dedicated Customer Support Specialist to join our Front of House Team. In this role, you'll be responsible for greeting visitors, responding to queries, and providing exceptional customer service. As a key point of contact, you'll play a crucial part in creating a positive impression of our organization.About the...
-
Restaurant Reception Lead
3 weeks ago
London, Greater London, United Kingdom Inamo Restaurants Full timeRestaurant Reception Team LeadWe are seeking a talented and experienced Restaurant Reception Team Lead to join our team at Inamo Restaurants. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service, working effectively in a team, and driving sales growth.Salary: £35k - £55k per annum, depending on...
-
Portico Corporate Reception Management
4 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeAbout Portico Corporate Reception ManagementWe are a dynamic firm of accountants and business advisors with a professional yet down-to-earth approach, who thrive on great relationships and solid partnerships.Job SummaryWe are seeking an exceptional Reception and Hospitality Host to join our team. This role is a combination of front-of-house reception, food...