Reception Operations Coordinator

3 weeks ago


London, Greater London, United Kingdom AWD online Full time

A Reception Operations Coordinator at AWD online is responsible for delivering exceptional customer service and ensuring smooth hotel operations.

  • Manage incoming reservation inquiries and work collaboratively with team members as needed.
  • Carry out administrative tasks such as updating room statuses and submitting daily reports to Head Office.
  • Assist guests upon arrival, register them, allocate rooms, and provide information about available facilities.

Main Accountabilities:

  • Offer professional service to all guests and potential clients at the Front Desk.
  • Process and dispatch End-of-Day reports to Head Office accurately and promptly.
  • Notify the Shift-leader or Reception Manager of any discrepancies in the End-of-Day reports.

Essential Competencies:

  • Familiarize yourself with hotel systems and technology.
  • Maintain knowledge of all hotel facilities and services.
  • Respond efficiently to internal and external phone calls at reception.

Additional Responsibilities:

  • Conduct credit checks for all in-house guests during each shift and inform the Reception Manager/Front of House manager of any concerns.
  • Process reservation inquiries via phone, fax, and in-person in the absence of a Reservations Agent.

Work Schedule:

40-48 hours per week, including flexible shifts and rotation-based days off.

Estimated Salary: $42,000 - $55,000 per annum based on industry standards and location.

  • London, Greater London, United Kingdom Clermont Hotel Group Full time

    About the JobWe are looking for a highly motivated and experienced Reception Operations Coordinator to join our team at The Royal Horseguards. As a key member of our front-of-house team, you will be responsible for coordinating the smooth operation of our reception area, ensuring that every guest has a seamless and enjoyable experience.Key...

  • Reception Coordinator

    2 weeks ago


    London, Greater London, United Kingdom OAKLANDS SCHOOLS Full time

    Job SummaryOaklands Schools is seeking a skilled Reception Coordinator to join our team. As a key member of our administration department, you will be responsible for providing administrative support, managing front desk operations, and coordinating communications.**Key Responsibilities:**Provide a welcoming and professional service to callers, visitors,...


  • London, Greater London, United Kingdom Gensler Full time

    We are looking for a highly skilled Reception and Operations Manager to join our team at Gensler. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a keen eye for detail.In this role, you will be responsible for ensuring that our reception area is welcoming and professional, and that all...


  • London, Greater London, United Kingdom Evergood Associates Full time

    Evergood Associates is searching for an accomplished Reception Services Coordinator to spearhead the operational excellence of our GP practice's front desk team.In this key role, you will be responsible for ensuring seamless staff rotas, holiday planning, and cover to guarantee optimal reception support. Your leadership and coaching will empower reception...


  • London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

    About the RoleWe are looking for a highly organized and efficient Reception and Administrative Coordinator to join our team at Burton Bolton & Rose Recruitment Services Ltd. In this role, you will provide administrative support to our operations, including managing the reception area and maintaining accurate records.Key ResponsibilitiesManaging the reception...


  • London, Greater London, United Kingdom Getting In Limited Full time

    Job ResponsibilitiesWe are looking for a skilled and adaptable Reception Services Coordinator to join our team. Key responsibilities include greeting patients, handling phone calls, maintaining confidentiality, and supporting the day-to-day operations of our medical practice.


  • London, Greater London, United Kingdom NHS Full time

    The Reception Operations Manager plays a vital role in ensuring the smooth operation of our front-line patient services. Reporting to the Practice Manager, this position is responsible for overseeing the reception team and its various functions, ensuring staff achieve their primary responsibilities efficiently and effectively.Key ResponsibilitiesManage and...


  • London, Greater London, United Kingdom GSL Education - London Full time

    About the RoleWe are seeking a dedicated and organized reception services coordinator to join our team at a client secondary school in Greenwich. This part-time position involves greeting and assisting visitors, students, and staff in a professional and welcoming manner. The successful candidate will also be responsible for managing the school's front desk...


  • London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    Job DescriptionIn this role, you will be responsible for delivering exceptional guest experiences as a Guest Relations Team Leader at The Carlton Tower - Reception. This includes:Ensuring smooth front desk operations, including check-in and check-out processesProviding accurate information about hotel services and facilitiesResolving guest complaints and...


  • London, Greater London, United Kingdom LMA Full time

    Job Title: Reception and Facilities CoordinatorWe are seeking a highly organized and detail-oriented Reception and Facilities Coordinator to join our team at LMA Recruitment. In this role, you will be responsible for providing exceptional administrative support to our clients, ensuring seamless day-to-day operations.Key Responsibilities:Reception Services:...


  • London, Greater London, United Kingdom Funko Full time

    Job Overview:The Reception and Office Coordinator will play a vital role in maintaining the efficiency and effectiveness of Funko's Hammersmith office operations. This position requires a highly organized individual with excellent communication skills to manage various aspects of the office, ensuring seamless interactions between employees, visitors, and...


  • London, Greater London, United Kingdom Melia Hotels International S.A.(Meliá) Full time

    About the Role: At Meliá Hotels International S.A. (Meliá), we pride ourselves on providing exceptional service to our guests. To achieve this goal, we require a skilled and experienced Reception Shift Leader to lead our dynamic Front Office team at ME London. As a key member of our team, you will be responsible for ensuring that every guest receives...


  • London, Greater London, United Kingdom White Cube Full time

    About the Role:">We are seeking a skilled and experienced Gallery Reception Coordinator to join our team at White Cube. This is an exciting opportunity for a motivated individual to work in a dynamic and creative environment, providing exceptional customer service and administrative support.">Job Summary:">">Assist with the day-to-day operations of the...


  • London, Greater London, United Kingdom ST PAULS SCHOOL Full time

    Junior Reception Coordinator:We are seeking a highly motivated and organized Junior Reception Coordinator to join our team at St Paul's School, providing administrative support and front-line reception services to our students, parents, and staff.The ideal candidate will have excellent communication skills, be highly organized, and possess the ability to...


  • London, Greater London, United Kingdom REESON Education Full time

    Job Summary: Reception Services CoordinatorWe are seeking a highly organized and communicative individual to join our team as a Reception Services Coordinator.You will be responsible for receiving and signing for all packages and deliveries, and communicating with parents regarding all aspects of school life.The ideal candidate will have excellent...


  • London, Greater London, United Kingdom The Gower School Full time

    The Gower School's Primary site at Cynthia Street requires a dedicated Reception and Office Coordinator to manage the day-to-day operations of the front office. As a key member of our team, you will serve as the primary point of contact for parents, pupils, staff, and visitors.We are looking for an individual with prior experience working in reception,...


  • London, Greater London, United Kingdom Just Healthcare Staff Full time

    Just Healthcare Staff is looking for a talented Reception and Referrals Coordinator to join our dynamic team in London.This role involves managing the front desk, coordinating referrals, and working closely with the management team to drive business growth.Main duties include:Managing the reception area and ensuring a smooth flow of patientsProcessing...

  • Front Desk Manager

    2 weeks ago


    London, Greater London, United Kingdom Reception Full time

    At Meliá White House Hotel, we're seeking an experienced Front Desk Manager to join our Reception team. This is a fantastic opportunity for a skilled professional to lead the daily management of our front-of-house operations, ensuring exceptional guest service and seamless communication with various departments.The successful candidate will have prior...


  • London, Greater London, United Kingdom Iron Mountain Full time

    Job Role: Reception and Operations OfficerWe are seeking an experienced and organised Reception and Operations Officer to join our team at Crozier. The successful candidate will be responsible for managing front desk activities, maintaining office supplies, and providing administrative support to various teams. This is a great opportunity to work with a...


  • London, Greater London, United Kingdom Melia Hotels International S.A.(Meliá) Full time

    Grow Your Career with Meliá Hotels International S.A.We offer a competitive salary of £29,580 plus service charge, making this an attractive opportunity for professionals looking to advance their careers in the hospitality industry.As a Front Desk Shift Leader, you will be part of a dynamic team that strives for excellence in every aspect of guest...