Reception Services Coordinator

3 days ago


London, Greater London, United Kingdom Evergood Associates Full time

Evergood Associates is searching for an accomplished Reception Services Coordinator to spearhead the operational excellence of our GP practice's front desk team.

In this key role, you will be responsible for ensuring seamless staff rotas, holiday planning, and cover to guarantee optimal reception support. Your leadership and coaching will empower reception staff to deliver top-notch patient care and contribute to a positive work environment.

Key Responsibilities:

  • Develop and implement effective staff rota and scheduling strategies to meet patient care demands.
  • Design and deliver tailored training programs to enhance reception staff skills and productivity.
  • Monitor and enforce adherence to NHS standards, confidentiality protocols, and practice policies.

Requirements:

  • Demonstrated proficiency in utilizing electronic patient management systems (e.g., EMIS, SystmOne) and Microsoft Office applications.
  • Strong knowledge of GP practice operations, NHS guidelines, and confidentiality policies is mandatory.

What We Offer:

  • A salary between £50,000 and £60,000 per annum, depending on your level of experience.
  • A chance to work in a dynamic and supportive organization dedicated to delivering exceptional patient care.


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