Call Centre Operations Manager
4 weeks ago
We are seeking an experienced and results-driven individual to lead our call centre team. As a Call Centre Team Leader, you will be responsible for managing a team of customer service agents, ensuring they deliver high-quality service while achieving individual and team performance goals.
This is a competitive opportunity with a salary range of £35,000 - £40,000 per annum, as well as performance-based incentives, comprehensive training, and development opportunities.
The successful candidate will have proven experience in a team leader or supervisor role within a call centre/commercial environment, strong leadership and people management skills, and a results-driven mindset with a focus on achieving goals and improving team performance.
We offer a dynamic work environment, free car parking, and opportunities for career progression in a growing business.
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Call Centre Operations Manager
3 weeks ago
Dingwall, Highland, United Kingdom ManpowerGroup Full timeJob OverviewWe are seeking a highly motivated and experienced Call Centre Team Leader to join our leadership team in Dingwall. As a key member of our team, you will be responsible for leading and managing a team of customer service agents, ensuring they deliver high-quality service while achieving both individual and team performance goals.Key...
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Call Centre Leadership Position
2 weeks ago
Dingwall, Highland, United Kingdom ManpowerGroup Full timeAbout the RoleAs a Children Senior Team Leader at ManpowerGroup, you will play a critical role in driving the success of our call centre operations. You will be responsible for leading a team of customer service agents, ensuring they deliver high-quality service and meet performance targets.This is an exciting opportunity for experienced professionals...
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Call Centre Team Lead Specialist
3 days ago
Dingwall, Highland, United Kingdom ManpowerGroup Full time**Job Overview:**We are looking for a skilled Service Delivery Leader to join our team at ManpowerGroup. As a Call Centre Team Lead, you will be responsible for leading and managing a team of up to ten customer service agents, ensuring they deliver high-quality service while achieving both individual and team performance goals.The estimated salary for this...
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Call Centre Leadership Role
3 weeks ago
Dingwall, Highland, United Kingdom Brook Street UK Full timeLeadership Opportunity at Brook Street UKAbout UsBrook Street UK is a successful call centre business that prioritizes excellent customer service and employee satisfaction. We are seeking an experienced leader to drive our team's success and contribute to our growth strategy.Job DetailsThis is a full-time, permanent position offering a competitive salary of...
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Senior Team Lead
2 weeks ago
Dingwall, Highland, United Kingdom ManpowerGroup Full timeCompany OverviewAs a leading global workforce solutions company, ManpowerGroup continues to expand and evolve in the dynamic market. We are now seeking a highly skilled and motivated Children Senior Team Leader to join our leadership team and contribute to our ongoing success.With a strong presence in various industries, we offer unparalleled opportunities...
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Senior Team Manager
4 weeks ago
Dingwall, Highland, United Kingdom Brook Street UK Full timeJob Title: Senior Team ManagerCompany OverviewBrook Street UK is a dynamic and rapidly growing call centre business, committed to delivering exceptional customer service and fostering a supportive, team-oriented environment. With a focus on continuous improvement and innovation, we are looking for an experienced leader to join our leadership team.Salary and...
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Service Centre Supervisor
3 weeks ago
Dingwall, Highland, United Kingdom Halfords Full timeWe're seeking a Service Centre Supervisor to join our team at Halfords. This is a fantastic opportunity to develop your leadership skills, with a salary range of £30,000 - £35,000 per annum and an uncapped bonus potential of £10,800 per year.The role involves leading a team to success, delivering high customer satisfaction, and managing KPIs. You'll have...
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Dingwall Parking Centre Administrator
3 weeks ago
Dingwall, Highland, United Kingdom APCOA PARKING UK Full timeAbout Our OrganisationAPCOA PARKING UK is a leading provider of parking management solutions, committed to delivering exceptional service to our customers. We're passionate about innovation and customer satisfaction.Job SummaryWe're seeking an experienced Weekend Operations Coordinator to join our Processing Centre team in Dingwall. As a key member of our...
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Team Management Specialist
2 weeks ago
Dingwall, Highland, United Kingdom ManpowerGroup Full timeWhat We OfferWe offer a challenging and rewarding role for a motivated and experienced leader who is passionate about customer service and team development. As a Call Centre Team Leader, you will have the opportunity to work with a talented team of professionals, drive business growth, and enjoy a range of benefits.ResponsibilitiesLead and manage a team of...
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Senior Customer Service Lead
3 weeks ago
Dingwall, Highland, United Kingdom ManpowerGroup Full timeAbout the RoleThis is an exciting opportunity to lead a team of customer service professionals in a dynamic and rapidly growing call centre business. As a Call Centre Team Leader, you will play a crucial role in motivating your team, providing ongoing training, and driving a culture of continuous improvement.RequirementsProven experience in a team leader or...
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Marketing Operations Coordinator
4 weeks ago
Dingwall, Highland, United Kingdom Construction & Property Recruitment Full timeAbout the RoleWe are looking for a Marketing Operations Coordinator to join our team on a part-time basis. The successful candidate will assist with various marketing activities and administrative tasks.Responsibilities:Marketing OperationsSupport the development and implementation of marketing strategies and campaigns.Assist in creating and scheduling...
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Part-time Operations Assistant
1 week ago
Dingwall, Highland, United Kingdom Construction & Property Recruitment Full timeWe are looking for an enthusiastic and results-driven individual to fill the role of Part-time Operations Assistant. In this position, you will provide essential administrative support to our construction training provider, ensuring seamless workflows and impactful marketing campaigns.About the RoleThis part-time opportunity requires a highly organised and...
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Customer Service Team Manager
3 weeks ago
Dingwall, Highland, United Kingdom ManpowerGroup Full timeUnlock Your Potential as a Customer Service Team ManagerJoin ManpowerGroup, a leading global workforce solutions company, as a Children Senior Team Leader and take your career to new heights. In this pivotal role, you will lead a team of customer service agents, ensuring they deliver exceptional service and meet performance targets.This is an exceptional...
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Production Operations Manager
3 weeks ago
Dingwall, Highland, United Kingdom ZipRecruiter Full timeJob OverviewWe are seeking a highly skilled Production Supervisor to oversee production operations and lead a team of production workers in Dingwall. The ideal candidate will have proven experience in managing manufacturing processes, ensuring quality standards are met, and improving efficiency.This role is an excellent opportunity for a motivated individual...
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Service Delivery Leader
3 days ago
Dingwall, Highland, United Kingdom ManpowerGroup Full time**Opportunity Summary:**We are seeking a skilled Service Delivery Leader to join our team at ManpowerGroup. As a Call Centre Team Lead, you will be responsible for leading and managing a team of up to ten customer service agents, ensuring they deliver high-quality service while achieving both individual and team performance goals.The estimated salary for...
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Automotive Operations Manager
3 weeks ago
Dingwall, Highland, United Kingdom Halfords Full timeAt Halfords, we're seeking a highly skilled Automotive Operations Manager to lead our team to success. As the highest earner in your career with a salary range of £30,000 - £35,000 per annum, you'll be responsible for driving business performance and delivering an excellent customer experience.We're offering a competitive bonus scheme with an average...
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Customer Service Team Lead
3 weeks ago
Dingwall, Highland, United Kingdom Brook Street UK Full timeJoin us as a Customer Service Team Lead and help shape the future of our call centre!About the RoleWe're looking for an experienced leader to oversee a team of customer service agents, ensuring they deliver exceptional service while meeting performance targets. This is a great opportunity to advance your career and work with a talented team.What We OfferWe...
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Contact Centre Leadership Role
4 weeks ago
Dingwall, Highland, United Kingdom Brook Street UK Full timeLead Customer Service Agent - Performance and DevelopmentWe are looking for a highly motivated and experienced Lead Customer Service Agent to join our team. In this role, you will be responsible for leading and managing a team of customer service agents, developing their skills and performance, and driving quality improvement.This is a rewarding opportunity...
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Operations Supervisor
3 weeks ago
Dingwall, Highland, United Kingdom DRH Support Services Full timeDRH Support Services is seeking an experienced Operations Supervisor (Appeals Department) to join their team.This role will be based in our office location just north of Inverness, Scotland.Role SummaryWe are looking for a highly skilled and motivated individual to lead our appeals handling team. The successful candidate will be responsible for overseeing...
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Freight Transportation Operator
4 weeks ago
Dingwall, Highland, United Kingdom AFS LOGISTICS LTD. Full timeAFS LOGISTICS LTD. offers an excellent opportunity for a Freight Transportation Operator to join our team.Earn between £160.80 - £210.80 +VAT per day, with the potential to increase earnings through referrals and daily bonuses.We are seeking a reliable individual who can efficiently manage their routes and ensure timely deliveries.The successful candidate...