Call Centre Operations Manager

4 weeks ago


Dingwall, Highland, United Kingdom Brook Street UK Full time
Job Title: Call Centre Team Leader

We are seeking an experienced and results-driven individual to lead our call centre team. As a Call Centre Team Leader, you will be responsible for managing a team of customer service agents, ensuring they deliver high-quality service while achieving individual and team performance goals.

This is a competitive opportunity with a salary range of £35,000 - £40,000 per annum, as well as performance-based incentives, comprehensive training, and development opportunities.

The successful candidate will have proven experience in a team leader or supervisor role within a call centre/commercial environment, strong leadership and people management skills, and a results-driven mindset with a focus on achieving goals and improving team performance.

We offer a dynamic work environment, free car parking, and opportunities for career progression in a growing business.



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