Contact Centre Leadership Role
6 days ago
We are looking for a highly motivated and experienced Lead Customer Service Agent to join our team. In this role, you will be responsible for leading and managing a team of customer service agents, developing their skills and performance, and driving quality improvement.
This is a rewarding opportunity with a salary range of £35,000 - £40,000 per annum, as well as performance-based incentives, comprehensive training, and development opportunities. You will also have the chance to work in a supportive and dynamic team environment, contributing to the growth and success of our business.
The successful candidate will have strong leadership and people management skills, experience in a team leader or supervisor role, and a passion for delivering high-quality results and improving team performance.
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Call Centre Leadership Role
6 days ago
Dingwall, Highland, United Kingdom Brook Street UK Full timeLeadership Opportunity at Brook Street UKAbout UsBrook Street UK is a successful call centre business that prioritizes excellent customer service and employee satisfaction. We are seeking an experienced leader to drive our team's success and contribute to our growth strategy.Job DetailsThis is a full-time, permanent position offering a competitive salary of...
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Call Centre Operations Manager
6 days ago
Dingwall, Highland, United Kingdom Brook Street UK Full timeJob Title: Call Centre Team LeaderWe are seeking an experienced and results-driven individual to lead our call centre team. As a Call Centre Team Leader, you will be responsible for managing a team of customer service agents, ensuring they deliver high-quality service while achieving individual and team performance goals.This is a competitive opportunity...
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Service Centre Supervisor
6 days ago
Dingwall, Highland, United Kingdom Halfords Full timeWe're seeking a Service Centre Supervisor to join our team at Halfords. This is a fantastic opportunity to develop your leadership skills, with a salary range of £30,000 - £35,000 per annum and an uncapped bonus potential of £10,800 per year.The role involves leading a team to success, delivering high customer satisfaction, and managing KPIs. You'll have...
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Call Centre Operations Manager
3 days ago
Dingwall, Highland, United Kingdom ManpowerGroup Full timeJob OverviewWe are seeking a highly motivated and experienced Call Centre Team Leader to join our leadership team in Dingwall. As a key member of our team, you will be responsible for leading and managing a team of customer service agents, ensuring they deliver high-quality service while achieving both individual and team performance goals.Key...
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Leadership and Policy Coordinator
6 days ago
Dingwall, Highland, United Kingdom Highland Third Sector Interface Full timeJob OverviewHighland Third Sector Interface is seeking a highly skilled individual to fill the role of Development Management Officer. The successful candidate will provide leadership and management to our membership team, ensuring effective communication and member services. Additionally, they will undertake delivery across various policy and knowledge...
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Clerical Officer
4 weeks ago
Dingwall, Highland, United Kingdom Apcoa Parking Full timeJob DescriptionThe Clerical Officer - Parking Centre is a vital role that involves reviewing CCTV images, validating Penalty Charge Notices, and undertaking check-ups of vehicle ownership through the DVLA. Additionally, the successful candidate will be responsible for creating and posting statutory notice letters, coordinating first-line appeals, and...
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Dingwall Parking Centre Administrator
5 days ago
Dingwall, Highland, United Kingdom APCOA PARKING UK Full timeAbout Our OrganisationAPCOA PARKING UK is a leading provider of parking management solutions, committed to delivering exceptional service to our customers. We're passionate about innovation and customer satisfaction.Job SummaryWe're seeking an experienced Weekend Operations Coordinator to join our Processing Centre team in Dingwall. As a key member of our...
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Senior Customer Service Lead
4 days ago
Dingwall, Highland, United Kingdom ManpowerGroup Full timeAbout the RoleThis is an exciting opportunity to lead a team of customer service professionals in a dynamic and rapidly growing call centre business. As a Call Centre Team Leader, you will play a crucial role in motivating your team, providing ongoing training, and driving a culture of continuous improvement.RequirementsProven experience in a team leader or...
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Senior Team Manager
7 days ago
Dingwall, Highland, United Kingdom Brook Street UK Full timeJob Title: Senior Team ManagerCompany OverviewBrook Street UK is a dynamic and rapidly growing call centre business, committed to delivering exceptional customer service and fostering a supportive, team-oriented environment. With a focus on continuous improvement and innovation, we are looking for an experienced leader to join our leadership team.Salary and...
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Advanced Care Nurse Practitioner
1 month ago
Dingwall, Highland, United Kingdom NHS National Services Scotland Full timeAbout NHS ScotlandNHS Scotland is committed to fostering a culture of equality and diversity among its workforce. The organisation welcomes applications from all sections of society.The advertised post is for an Advanced Care Nurse Practitioner (ACNP) at County Hospital Invergordon, covering both County Hospital and Ross Memorial Hospital. This full-time...
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Adult Support Worker
4 weeks ago
Dingwall, Highland, United Kingdom Highland Home Carers Full timeAbout the RoleThe successful candidate will be responsible for delivering person-centred care to adults with varying needs, working closely with support plans to meet individual physical and emotional requirements. Key duties include supporting personal care needs, mobility, medication, and dietary requirements, while maintaining accurate records in...
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Care Practitioner
3 weeks ago
Dingwall, Highland, United Kingdom Highland Home Carers Full timeAbout the RoleWe are seeking a dedicated and compassionate Care Practitioner to join our team at Highland Home Carers. As a key member of our team, you will play a vital role in providing person-centred care to individuals in their own homes, local communities, and familiar surroundings.Key ResponsibilitiesTo work in accordance with Support Plans through...
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Customer Service Team Lead
6 days ago
Dingwall, Highland, United Kingdom Brook Street UK Full timeJoin us as a Customer Service Team Lead and help shape the future of our call centre!About the RoleWe're looking for an experienced leader to oversee a team of customer service agents, ensuring they deliver exceptional service while meeting performance targets. This is a great opportunity to advance your career and work with a talented team.What We OfferWe...
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Policy and Communication Coordinator
6 days ago
Dingwall, Highland, United Kingdom Highland Third Sector Interface Full timeAbout Highland Third Sector Interface">We are Highland Third Sector Interface, a dynamic organization dedicated to providing leadership and support to our members. We are currently seeking an experienced professional to join our team as a Development Management Officer.">Salary: £29,973.90 per year (fixed-term contract)">The successful candidate will be...
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Oral Health Specialist
4 weeks ago
Dingwall, Highland, United Kingdom Bupa Dental Care Full timeWe are seeking an experienced Dental Hygienist to join our team as a self-employed partner at our Bupa Dental Care practice in Dingwall. This role offers the perfect opportunity to build a successful business while enjoying a great work-life balance.About Our Services:Private and Membership patients welcomeIndustry-leading offers and resources for...
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Community Engagement Specialist
6 days ago
Dingwall, Highland, United Kingdom Highland Third Sector Interface Full timeJoin Our TeamAt Highland Third Sector Interface, we are committed to making a positive impact in the lives of our members and the wider community. As a Development Management Officer, you will play a critical role in achieving this vision by providing leadership and management to our membership team, while also undertaking delivery across various policy and...
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Customer Service Team Manager
4 days ago
Dingwall, Highland, United Kingdom ManpowerGroup Full timeUnlock Your Potential as a Customer Service Team ManagerJoin ManpowerGroup, a leading global workforce solutions company, as a Children Senior Team Leader and take your career to new heights. In this pivotal role, you will lead a team of customer service agents, ensuring they deliver exceptional service and meet performance targets.This is an exceptional...
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Manufacturing Supervisor Lead
1 day ago
Dingwall, Highland, United Kingdom ZipRecruiter Full timeJob DescriptionThe Production Supervisor will be responsible for supervising daily operations on the production floor, managing a team of production workers, and implementing quality control measures. They will also identify areas for improvement in the production process and implement solutions to enhance efficiency and reduce costs.This role requires...
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Package Sorter and Deliverer
3 weeks ago
Dingwall, Highland, United Kingdom Pertemps Full timeAbout the RoleWe are currently seeking a Package Sorter and Deliverer to join our team at Royal Mail, supported by Pertemps. As a key member of our team, you will be responsible for delivering packages and mail to customers throughout Scotland. This role offers an exciting opportunity to gain experience in logistics and customer service.Key...
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Production Operations Manager
4 weeks ago
Dingwall, Highland, United Kingdom Blue Arrow - Inverness Full timeJob Title: Production Operations ManagerAbout the Company:Blue Arrow is a leading provider of temporary and permanent workforce solutions. We have an exciting opportunity for a highly motivated and experienced Production Operations Manager to join our team in Dingwall.Key Responsibilities:- Oversee production activities, ensuring smooth and efficient...