Senior Customer Service Lead
3 weeks ago
This is an exciting opportunity to lead a team of customer service professionals in a dynamic and rapidly growing call centre business. As a Call Centre Team Leader, you will play a crucial role in motivating your team, providing ongoing training, and driving a culture of continuous improvement.
Requirements- Proven experience in a team leader or supervisor role within a call centre/commercial environment.
- Strong leadership and people management skills, with the ability to motivate and inspire a team.
- Excellent communication, interpersonal, and problem-solving abilities.
- A results-driven mindset with a focus on achieving goals and improving team performance.
The successful candidate can expect a competitive salary (£25,000 - £35,000) and a range of benefits including comprehensive training and development opportunities, health and wellness benefits, and free car parking.
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Customer Service Team Lead
3 weeks ago
Dingwall, Highland, United Kingdom Brook Street UK Full timeJoin us as a Customer Service Team Lead and help shape the future of our call centre!About the RoleWe're looking for an experienced leader to oversee a team of customer service agents, ensuring they deliver exceptional service while meeting performance targets. This is a great opportunity to advance your career and work with a talented team.What We OfferWe...
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Customer Service Team Manager
3 weeks ago
Dingwall, Highland, United Kingdom ManpowerGroup Full timeUnlock Your Potential as a Customer Service Team ManagerJoin ManpowerGroup, a leading global workforce solutions company, as a Children Senior Team Leader and take your career to new heights. In this pivotal role, you will lead a team of customer service agents, ensuring they deliver exceptional service and meet performance targets.This is an exceptional...
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Customer Service Team Lead
4 weeks ago
Dingwall, Highland, United Kingdom Brook Street UK Full timeTeam Lead - Customer Service and PerformanceWe require a skilled and motivated Team Lead to join our customer service team. As a Team Lead, you will be responsible for leading and managing a team of customer service agents, driving performance and quality improvement, and developing your team members.This role offers a competitive salary of £35,000 -...
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Senior Team Lead
2 weeks ago
Dingwall, Highland, United Kingdom ManpowerGroup Full timeCompany OverviewAs a leading global workforce solutions company, ManpowerGroup continues to expand and evolve in the dynamic market. We are now seeking a highly skilled and motivated Children Senior Team Leader to join our leadership team and contribute to our ongoing success.With a strong presence in various industries, we offer unparalleled opportunities...
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Customer Service Liaison
3 weeks ago
Dingwall, Highland, United Kingdom Priority Recruitment Full timeAppeals Handler - Administration AssistantWe are seeking an experienced Appeals Handler to join our client's busy team in Inverness, Scotland. This role involves managing written appeals for private parking charge notices, providing customer support, and ensuring accurate and timely responses.Responsibilities and RequirementsThis role requires excellent...
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Senior Team Manager
4 weeks ago
Dingwall, Highland, United Kingdom Brook Street UK Full timeJob Title: Senior Team ManagerCompany OverviewBrook Street UK is a dynamic and rapidly growing call centre business, committed to delivering exceptional customer service and fostering a supportive, team-oriented environment. With a focus on continuous improvement and innovation, we are looking for an experienced leader to join our leadership team.Salary and...
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Customer Service Representative
3 weeks ago
Dingwall, Highland, United Kingdom Priority Recruitment Full timeJob Title: Administration AssistantLocation: Inverness, ScotlandSalary: £23,000 per annumAbout the RolePriority Recruitment seeks an experienced Administration Assistant to support our Appeals Handling Team in Inverness. This role offers a challenging and rewarding opportunity to develop your skills and contribute to the success of our clients.Key...
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Call Centre Team Lead Specialist
3 days ago
Dingwall, Highland, United Kingdom ManpowerGroup Full time**Job Overview:**We are looking for a skilled Service Delivery Leader to join our team at ManpowerGroup. As a Call Centre Team Lead, you will be responsible for leading and managing a team of up to ten customer service agents, ensuring they deliver high-quality service while achieving both individual and team performance goals.The estimated salary for this...
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Service Delivery Leader
3 days ago
Dingwall, Highland, United Kingdom ManpowerGroup Full time**Opportunity Summary:**We are seeking a skilled Service Delivery Leader to join our team at ManpowerGroup. As a Call Centre Team Lead, you will be responsible for leading and managing a team of up to ten customer service agents, ensuring they deliver high-quality service while achieving both individual and team performance goals.The estimated salary for...
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Team Lead
4 weeks ago
Dingwall, Highland, United Kingdom Halfords Full timeAre you ready to take on a leadership role at Halfords? We're looking for a Team Lead - Autocentre who can drive business performance and deliver exceptional customer satisfaction.This is an exciting opportunity to join our team, with a salary range of £30,000 - £35,000 per annum, including an uncapped bonus potential of £10,800 per year.The benefits...
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Senior Retail Manager Opportunity
3 days ago
Dingwall, Highland, United Kingdom Lidl Full timeJob SummaryWe are looking for a skilled and experienced Deputy Store Manager to lead our team at Lidl. As a key member of our store management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high operational standards.Key Responsibilities:Manage the store in the absence of the Store ManagerLead and...
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Service Centre Supervisor
3 weeks ago
Dingwall, Highland, United Kingdom Halfords Full timeWe're seeking a Service Centre Supervisor to join our team at Halfords. This is a fantastic opportunity to develop your leadership skills, with a salary range of £30,000 - £35,000 per annum and an uncapped bonus potential of £10,800 per year.The role involves leading a team to success, delivering high customer satisfaction, and managing KPIs. You'll have...
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Barista Team Member
4 days ago
Dingwall, Highland, United Kingdom Tesco Partners Full timeCompany OverviewTesco Partners is a leading UK-based food and beverage retailer with 316 cafes across the country. We are committed to providing excellent customer service and creating a welcoming environment for our customers.About the RoleWe are seeking an experienced Barista to join our team at Tesco Café. The successful candidate will have excellent...
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Service Delivery Executive
3 weeks ago
Dingwall, Highland, United Kingdom Entain Group Full timeWhat You Will DoAs a Retail Customer Service Manager at Entain, you will be responsible for providing exceptional customer service, managing customer complaints, and maintaining a clean and safe working environment. Your key responsibilities will include:Delivering outstanding customer service and resolving customer complaints in a timely manner.Maintaining...
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Call Centre Leadership Position
2 weeks ago
Dingwall, Highland, United Kingdom ManpowerGroup Full timeAbout the RoleAs a Children Senior Team Leader at ManpowerGroup, you will play a critical role in driving the success of our call centre operations. You will be responsible for leading a team of customer service agents, ensuring they deliver high-quality service and meet performance targets.This is an exciting opportunity for experienced professionals...
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Support Services Associate
3 weeks ago
Dingwall, Highland, United Kingdom Priority Recruitment Full timeJob Title: Support Services AssociateAnnual Salary: £23,000We have an exciting opportunity for a Support Services Associate to join our team at Priority Recruitment. This role will involve managing written appeals, delivering excellent customer service, and ensuring timely responses.Key Tasks:Respond to written appeals with clear and concise...
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Senior Quality Analyst
1 week ago
Dingwall, Highland, United Kingdom RSE Full timeKey ResponsibilitiesAs a Senior Quality Analyst, you will be responsible for performing required ISO:9001 audits, assisting with auditing to ISO:14001 and ISO:45001, and working closely with clients to ensure their needs are met. You will also be expected to collate and analyze performance data and KPIs against defined parameters to ensure targets are...
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Café Service Professional
1 week ago
Dingwall, Highland, United Kingdom Tesco Partners Full timeJob Description: We are seeking a highly motivated and skilled Coffee Shop Assistant to join our team at Tesco Café. As a key member of our team, you will be responsible for preparing and serving a wide range of beverages and food items to our customers. Your excellent communication skills and ability to work in a fast-paced environment will ensure that you...
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Chef Opportunity with Work Life Balance
4 weeks ago
Dingwall, Highland, United Kingdom Tesco Partners Full timeChef Job DescriptionAs a seasoned chef, you will lead the preparation and presentation of food to our high standards.We require someone who can maintain a clean and organized kitchen environment while ensuring all food is handled, prepared, and served safely and hygienically.Key Requirements:Bachelor's degree in Hospitality or related field.Minimum 5 years...
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Experienced Chef Wanted
4 weeks ago
Dingwall, Highland, United Kingdom Tesco Partners Full timeSenior Chef VacancyJoin our dynamic team as a Senior Chef and take charge of food preparation, storage, and presentation in our bustling café kitchens.As a trusted leader, you will guide your team in maintaining the highest standards of food safety, quality, and presentation.Job Specifications:Proven track record of successfully managing teams in fast-paced...