Fleet Operations Manager

4 days ago

Manchester, United Kingdom Dnata Catering UK Limited Full time
About Dnata Catering UK Limited

Dnata Catering UK Limited is a leading provider of in-flight catering and retail services, renowned for delivering exceptional culinary experiences to airlines across the globe.

Job Title: Fleet Operations Manager

We are seeking a highly skilled and experienced Fleet Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our HGV fleet, ensuring that our vehicles are maintained to the highest standards and that our drivers are equipped to deliver exceptional service to our customers.

Key Responsibilities:
  • Assist units with keeping planners and paperwork up to date and legal
  • Ensure Vehicle Operating Record (VOR) is kept to a minimum
  • Organise key stakeholder meetings and chair meetings
  • Audit paperwork on units
  • Audit out inspections of HGV vehicles
  • Plan and supervise daily activities for 3rd party suppliers
  • Ensure daily requirements of vehicles to serve the customer
  • Assist in engineering queries where required
  • Attend all sites periodically to ensure safe activities are being carried out
  • Ensure MOT and vehicle performance is maximised
  • Chair regular unit reviews
  • Query maintenance costs and delays
  • Spot check vehicles and audit driver first use checks
  • Subject matter for any engineering queries/issues
  • Work with repair agencies to improve service and reduce vehicle downtime
  • Assist in implementing changes to ensure standardisation across all units
Requirements:
  • Previous experience of working with LGV/HGV/PSV vehicles in a workshop environment
  • Experience of leading a team, preferable in a workshop environment
  • Confident with computer skills
  • Possess a clean driving licence
  • Extensive knowledge of the HGV sector
  • Extensive knowledge of the DVSA/O license legal obligation
  • Confident taking responsibility for leading and motivating teams, delegating management responsibility appropriately whilst ensuring accountability for decision making
  • Excellent leadership and organisational skills, with the ability to define strategy for resources and performance within a leadership role
  • Excellent communication and interpersonal skills with the ability to develop and maintain beneficial working relationships with multiple stakeholders, confident liaising with decision makers at all levels
  • Ability to make informed and objective decisions that are consistent with the needs of the wider business, considering relevant internal and external contributors
  • An articulate communicator, confident liaising with decision makers at all levels with strong negotiation skills and with the ability to inform, persuade and influence
  • Good presentation skills, with the ability to influence and persuade a varied audience with a combination of effective content and appropriate delivery
Desirable Criteria:
  • Experience or knowledge of working in aviation
  • IRTEC qualification
  • IOSH/NEBOSH trained
Our Values:

Dnata Catering UK Limited is committed to a set of core values that guide its operations and services. These values emphasise:

  • Customer Satisfaction: Dnata Catering UK Limited prioritises delivering top-notch services that meet and exceed customer expectations, ensuring a memorable experience for all passengers.
  • Integrity: Upholding honesty and transparency in all business dealings, Dnata Catering UK Limited fosters trust and reliability with customers, partners, and employees.
  • Innovation: Emphasising the importance of creativity and forward-thinking, Dnata Catering UK Limited continually seeks innovative solutions to enhance their service offerings and operational efficiency.
  • Sustainability: Committed to environmental stewardship, Dnata Catering UK Limited integrates sustainable practices into their operations to minimise their ecological footprint and promote a greener future.

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