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Fleet Operations Coordinator
2 months ago
Company Overview
dnata is recognized as one of the premier global providers of air and travel services, specializing in ground handling, cargo, travel, and catering & retail services across over 130 airports in more than 30 countries worldwide. At dnata, we are committed to enhancing the travel experience from start to finish. dnata Catering and Retail stands out as a leading in-flight hospitality provider, delivering exceptional culinary services and innovative offerings that elevate our passengers' journeys.
Role Purpose:
The primary objective of this position is to support the dynamic fleet department at dnata Catering UK by delivering top-notch administrative assistance. You will play a crucial role in ensuring compliance and operational efficiency within the Fleet Department.
Key Interactions:
Internal: Collaborate with all service delivery teams, units, and company vehicle operators.
External: Engage with suppliers, insurance representatives, and regulatory authorities.
Key Responsibilities:
- Oversee all central fleet administration tasks, including booking logistics, maintenance oversight, and data management.
- Administer the driver Certificate of Professional Competence, ensuring the training documentation database is current.
- Maintain accurate and up-to-date records consistently.
- Manage the monthly Duty of Care administration.
- Handle all company transportation activities, including maintenance, incident reporting, fines, and fleet management of corporate vehicles.
- Ensure all vehicles are serviced in compliance with legal requirements.
- Coordinate driver Certificate of Professional Competence bookings and documentation uploads.
- Maintain the Jamma Key 2 database.
- Monitor expenses and assist in budget management, escalating issues to the Fleet Manager as necessary.
- Utilize SAP for order creation and invoice processing related to vehicles, incidents, and fuel receipts.
- Maintain the Master Insurance Database for all vehicles, including daily rentals.
- Complete necessary HMRC documentation for the Fleet Manager.
- Provide ongoing support to all units across the UK, promptly addressing inquiries from various business units.
- Administer the AA Drive Tech for employees, offering assistance as needed.
- Communicate effectively with external stakeholders, including sourcing parts and ordering supplies.
- Deliver outstanding customer service consistently.
- Perform additional administrative tasks within the Fleet Department to ensure smooth operations.
This list is not exhaustive; responsibilities may vary based on location or role complexity and may include other duties deemed reasonable by the line manager.
Qualifications:
- Proficient in IT skills, with experience in Microsoft Access, Excel, Office, Word, and Outlook.
- Excellent verbal and written communication skills, with a proven ability to liaise professionally with colleagues, managers, and external clients via telephone.
- Experience in telephone communication.
- Demonstrated attention to detail and organizational skills, with a disciplined work ethic and a proactive attitude.
- Ability to prioritize and manage workloads effectively, working under pressure and meeting strict deadlines.
- Self-motivated with the capability to work independently.
Role Highlights:
The Fleet Operations Coordinator is responsible for accurately inputting and updating fleet records in accordance with established guidelines. This transactional role emphasizes data accuracy and input, with guidance readily available from the Fleet Manager. The position operates within defined legislative and company standards, raising any concerns to management. Interaction with team members, colleagues from various sites, and contractors is essential.